Business Sidekick: LiveChat Podcast

Here's an interview with Michal Leszczynski, Content Manager at GetResponse, who reveals all secrets of successful marketing campaigns. I'm also presenting a step-by-step guide to get started with email marketing!

Think about any task that would be easier to complete thanks to an app - it's almost certain that such app already exists. That's why today I'm presenting with Suzie Blaszkiewicz from GetApp an essential checklist of must-have applications every startup or young business should have!

If you ever wondered when is the right time to create a business social media account, you should listen to the interview with Mick Griffin, Brand24 Chief Revenue Officer, and social media expert!

My today’s guest is Shep Hyken, customer experience expert, and New York Times bestselling author. We’re talking about the evolution of customer service and customer experience.

Shauna Moran from Shopify team shares the best ways of preparing your online business for the holiday season and accelerating your sales.

Even if you don't hire customer service reps, you are a one-man support team every time you talk with your customers. Here's everything you should know about delivering awesome customer experience!

Creating an ideal customer profile can help you to understand why are your customers buying from you. The more you know about them, the easier it is to spot opportunities to sell them new products.

If you want to deliver exceptional customer service, you can’t forget about social networks. My today’s guest is Paolo Fabrizio, a social customer service expert, author, and speaker.

Today, I’m presenting with Suzie Blaszkiewicz from GetApp an essential checklist of must-have applications every startup or young business should have.

A knowledge base is an essential part of every customer service as it allows your customers to self-help. Luckily, its creation is not a great deal. Thanks to my guest's tips, you'll be able to build it yourself!