Business Solutions: How to Meet Changing Patient Expectations and Stay Competitive

We welcome Kelli Henthorn, Regional Training Manager and Thryv Foundation Ambassador to this episode of MGMA's Business Solutions podcast. Kelli is here to discuss how to meet changing patient expectations and stay competitive in a competitive healthcare landscape.

Sources:

Thryv: https://www.thryv.com/smb-lpk-3/?utm_source=GOOGLE&utm;_medium=cpc&utm;_campaign=saas_Thryv-Brand_us&utm;_term=thryv&utm;_id=go_cmp-1907691094_adg-69658749359_ad-647464302404_kwd-435094098237_dev-c_ext-_network-g_match-e_place-&gclid;=CjwKCAjw__ihBhADEiwAXEazJnx14GS4eZ5k6bmT1BVgV0enVbn77s1GvOvmofbHwk4myMYl99p_VxoCel0QAvD_BwE

Thryv demo: https://www.thryv.com/schedule-demo/?utm_source=GOOGLE&utm;_medium=cpc&utm;_campaign=saas_Thryv-Brand_us&utm;_term=thryv&utm;_id=go_cmp-1907691094_adg-69658749359_ad-647464302404_kwd-435094098237_dev-c_ext-_network-g_match-e_place-&gclid;=CjwKCAjw__ihBhADEiwAXEazJnx14GS4eZ5k6bmT1BVgV0enVbn77s1GvOvmofbHwk4myMYl99p_VxoCel0QAvD_BwE#demo-info

Sponsors:

MGMA Events:

Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8.

Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today!

DynaMedex:

Empowering healthcare professionals with advanced evidence-based clinical decision support to help improve patient outcomes. Learn more at www.DynaMedex.com.

Resources:

Ask An Advisor: [email protected]

Practice Resources: mgma.com/practice-resources/f…is-for-medical-pract

Auditing Toolkit: www.mgma.com/practice-resources…d-auditing-toolkit

MGMA Membership: www.mgma.com/membership

Rev Cycle Certificate Program: www.mgma.com/certification/acmp…e-management-on-de

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Today’s podcast is sponsored by RingCentral  RingCentral brings staff, patients, and payers together with compliant cloud communications and a modern call center on any device. A free new ebook from RingCentral and MGMA focuses specifically on the payer-provider relationship. With all-too-familiar patient reviews, must-see statistics, and a transformative case study, this eBook illustrates how easily cloud communications can bring patients, providers, and payers together. Download your copy at go.ringcentral.com/mgma-healthcare.html. Support for this podcast also comes from ilumed

ilumed helps Medicare providers practice better medicine so they can get paid in up to three ways. Whether you’re just starting your value-based-care journey or ready to take it to the next level, ilumed can help you do more for your patients while earning more. ilumed offers simple solutions for a complicated industry. Let’s heal healthcare together. Visit ilumed.com to learn more.