Most franchise owners think the grand opening is about balloons, discounts and getting people through the door.

It’s much bigger than that.

A successful grand opening can create local awareness, generate early momentum, build valuable community relationships and give a new location the kind of start that can impact sales for months—or even years.

In this episode of Business Stories with Ryan Arcoraci, Ryan sits down with John W. Lee, founder and CEO of Impact Marketing Services, to talk about what actually goes into launching a franchise location successfully.

John shares lessons from decades of helping franchisees build stronger local market presence and explains why the work leading up to opening day is often just as important as the event itself.

You’ll learn:

For franchisees, the goal isn’t simply to have a busy opening day.

The goal is to create momentum.

Because when you launch a new location the right way, you’re not just opening a business.

You’re introducing yourself to an entire community—and giving them a reason to come back.

What happens when culinary education meets entrepreneurship and child development? In this episode, I sit down with Leigh Feldman, CEO of Young Chefs Academy, to explore how the brand is inspiring children through hands-on cooking experiences while building a thriving franchise community across the country. Leigh shares the mission behind Young Chefs Academy, the impact cooking can have on confidence and creativity in young people, and what it takes to scale a purpose-driven business in today’s world. Whether you’re a parent, entrepreneur, educator, or franchise enthusiast, this conversation serves up valuable insights and inspiration.

Joe Queer, frontman of the iconic punk band The Queers, joins the podcast to talk about four decades of making unapologetic, Ramones-inspired punk rock. From the early DIY days to their cult following, Joe gets candid about music, culture, personal growth. From his close relationship to Joey Ramone to his drive to always put out great music. Joe is an inspiration to us all. 

In this powerful and deeply moving episode, Rob Greene, a U.S. Navy veteran, shares the life-altering story of how surviving an attempted suicide became the unexpected turning point in his journey toward peace, purpose, and true happiness.

We dive into the everyday struggles that so many of us silently face — and Rob opens up about what it really takes to dig deep, heal, and start living with intention. From his experiences abroad to the lessons learned from diverse cultures and communities, Rob brings a raw honesty that’s both grounding and inspiring.

If you’re navigating hard times, battling inner demons, or simply searching for something more — this is the episode you need to hear.

🎧Learn more about Rob’s mission at Unfiltered Wisdom.

Aaron Carnes joins the podcast to talk about his mission to reframe the conversation around ska music and his writing career. As a veteran journalist and former ska-punk drummer, Aaron brings firsthand knowledge and critical insight to his book, "In Defense of Ska." We discuss the genre's rich history, its cultural significance, and what it tells us about how we frame music history and some of the politics around it. We also talk about Aaron's new book centered around death and dealing with the inevitability of it. Whether you're a ska fan or a skeptic, this episode will make you rethink what you know.

What if franchise ownership didn’t require six figures up front—or running the business yourself?

Kenny Rose, founder and CEO of Franshares.com, is flipping the script on how people invest and build wealth. His platform is making franchise ownership accessible through fractional investing, allowing everyday people to co-own real, cash-flowing businesses—without the traditional barriers.

In this episode, Kenny breaks down how Franshares gives aspiring business owners—and even those who couldn’t previously qualify for a franchise—the opportunity to get in the game by partnering with investors.

👉 If you’re a broker or consultant, this could be the breakthrough you’ve been looking for: a path to help strong candidates finally realize their dream of franchise ownership, even if they don’t have the capital or credit to go it alone.

It's a win-win-win for franchisors, franchisees, and the advisors working behind the scenes to make it all happen.

🎧 Don’t just listen—share this episode with a candidate who needs to hear it.

➡️ Learn more: franshares.com

What if your old leads were actually your best leads?

In this episode, I sit down with Daniel Popple, CFC at Paradigm Franchising, who used Clienttether to close three franchise deals—in under a year. How’d he do it? Spoiler: it wasn’t magic… it was automation, consistency, and a willingness to learn.

Here’s what we break down:

✅ How Daniel reengaged cold leads using simple automation—and why consistency made all the difference

If you're a franchise consultant looking for that edge, this episode is your playbook.

How do you build a home service business that doesn't depend on you? In this episode, I'm joined by Frank Dew with Adversity Consultants, an expert in scaling lean home service operations, to explore how solo operators and small teams can grow without burning out. We cover the exact tools and systems that allow you to create the appearance and efficiency of a much larger company, all while freeing up your time as the owner. From smart automation (Clienttether) to mindset shifts, this episode is packed with actionable strategies for anyone looking to scale with efficiency, not chaos.

Whether you're still on the truck or already growing a team, Frank shares the roadmap to building a business that thrives without your constant involvement.

Thinking about buying a franchise—but not sure where to start? Franchise consultant Alex Monteiro from RevRatel joins the show to share how he helps franchise candidates navigate the process with confidence. From evaluating franchise models to avoiding costly missteps, Alex offers a candid look at what it really takes to choose the right franchise and build a business that fits your goals and lifestyle.

This short episode is designed to help franchise consultants, franchisors, and even small business owners learn how Clienttether can really help them grow their business. We dive into several distinct elements that factor into your business success and how Clienttether enables them. 

To learn more visit:

clienttether.com