Business Talk

Dr. Zoe Kinias, Associate Professor of Organizational Behaviour and Sustainability and John F. Wood Chair for Innovation in Business Education at Ivey Business School, Western University, shares thought-provoking insights from her research, “Receiving Social Support Motivates Long-Term Prosocial Behavior.”

Prosocial behavior actions that benefit others is vital for a healthy society. While most research focuses on short-term effects, little is known about what drives long-term prosocial behavior. Drawing on attachment theory, we propose that receiving social support fosters prosocial behavior over time by enhancing felt security a sense of being safe, cared for, and loved. Across four studies using international alumni, U.S. adults, retrospective surveys, and experimental manipulations, we find consistent evidence that receiving social support increases long-term prosocial behavior, both in the environment where support is received and beyond. These results highlight felt security as a key mechanism linking social support to sustained prosociality.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

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B. Dr. Zoe Kinias has generously shared profound insights from her research, “Receiving Social Support Motivates Long-Term Prosocial Behavior,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Peter Fader, the Frances and Pei-Yuan Chia Professor of Marketing at The Wharton School, University of Pennsylvania, shares insights from his acclaimed book “Customer Centricity: Focus on the Right Customers for Strategic Advantage.”

Professor Peter Fader’s Customer Centricity challenges the old adage that “the customer is always right.” Even companies like Starbucks have learned that success comes from focusing on the right customers not all customers. Fader shows how businesses can use customer lifetime value (CLV), brand equity, and data-driven insights to make smarter decisions, realign metrics, and optimize CRM. Through examples from Starbucks, Nordstrom, and more, he reveals why customer centricity is essential in today’s business landscape and how companies can pivot to put their most valuable customers first.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Peter Fader has generously shared profound insights from his book, "Customer Centricity: Focus on the Right Customers for Strategic Advantage," during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Sugat Chaturvedi, Assistant Professor at the School of Public Policy, IIT Delhi, explores his intriguing research, “Who Gets the Callback? Generative AI and Gender Bias,” shedding light on how generative AI may influence hiring outcomes and the persistent role of gender bias in recruitment processes.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Sugat Chaturvedi has generously shared profound insights from his research “Who Gets the Callback? Generative AI and Gender Bias,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Beatrice Michaeli, Associate Professor of Accounting at the UCLA Anderson School of Management, discusses her research, “From Courtrooms to Classrooms: A Journey into Financial Truths,” offering a fascinating perspective on how her experience in law and white-collar crime prosecution shapes her approach to financial reporting, corporate disclosure, and educating the next generation of business leaders.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Beatrice Michaeli graciously shared profound insights from her research, “From Courtrooms to Classrooms: A Journey into Financial Truths,” during her engaging appearance on the Business Talk podcast. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Sriram Sankaranarayanan, Assistant Professor in Operations Management at the Indian School of Business explores his fascinating work, “The Cut-and-Play Algorithm: Computing Nash Equilibria via Outer Approximations.”

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Sriram Sankaranarayanan generously shared deep insights from his research, “The Cut-and-Play Algorithm: Computing Nash Equilibria via Outer Approximations,” during his appearance on the Business Talk podcast. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Stefano Puntoni, Sebastian S. Kresge Professor of Marketing at The Wharton School, University of Pennsylvania, shares key insights from his research, “Ideation with Generative AI: In Consumer Research and Beyond.”

The use of generative AI (genAI) in consumer research is expanding, but its role in creative ideation remains underexplored. Drawing on human creativity research, author suggest that genAI enhances ideation through productivity and semantic breadth, mirroring human persistence and flexibility. We distinguish genAI roles Designer and Writer versus human roles Interviewer and Actor and show that while genAI excels at incremental ideas, its greatest potential lies in prompting human creativity. This work offers theoretical insights and practical guidelines for integrating genAI into consumer research, highlighting the power of human–AI collaboration for breakthrough ideas.

To read the transcript of this episode, click here:

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Stefano Puntoni has generously shared profound insights from his research “Ideation with Generative AI: In Consumer Research and Beyond,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Prof. Taya R. Cohen, Professor of Organizational Behavior and Business Ethics at Carnegie Mellon University’s Tepper School of Business, shares thought-provoking insights from her research, “Moral Character: Having a Conscience at Work.”

The research investigates how individuals’ honesty and ethical choices impact others and the organizations in which they work. Drawing on organizational behavior, psychology, and business ethics, Dr. Cohen examines the antecedents and consequences of moral behavior and trust. By studying both differences across individuals and consistency within individuals over time, her work seeks to address challenges arising from dishonesty and misconduct in business and society. Across disciplines, she develops and tests theories of human behavior that can be applied to tackle complex problems in business, law, and health care, with a focus on moral character, honesty, negotiation ethics, and collaboration. A central theme of her research is the role of the individual in shaping the world around them.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Taya R. Cohen has generously shared profound insights from her research, “Moral Character: Having a Conscience at Work,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Namrata Sharma, faculty member at the State University of New York and expert contributor to the United Nations Harmony with Nature Knowledge Network, shares insights from her latest book Education for Sustainability and Global Citizenship: Intercultural, Ethical, and Justice-Based Approaches.

To read complete transcript, click here: https://www.deepakbbhatt.com/blog-1

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Namrata Sharma has generously shared profound insights from her book, “Education for Sustainability and Global Citizenship: Intercultural, Ethical, and Justice-Based Approaches,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Daniela Vidart, Assistant Professor of Economics at the University of Connecticut, shares insights from her research “Human Capital in History: Lessons for Today’s Labor Markets.” This engaging discussion explores how historical patterns of education, skills, and workforce participation shaped long-term economic growth - and what these lessons reveal about today’s challenges in labor markets, inequality, and technological change.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Daniela Vidart has generously shared profound insights from her research, “Human Capital in History: Lessons for Today’s Labor Markets,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Gustavo A. Flores-Macías, Professor and Dean of the School of Public Policy at the University of Maryland, shares insights from his book Contemporary State Building: Elite Taxation and Public Safety in Latin America, offering a compelling exploration of the dynamics of state development and governance in the region.

Dr. Flores-Macías’ book analyzes two major obstacles to economic development and democratization in Latin America: low tax collection and high crime rates. It shows how these issues shape state capacity and explores how governments can increase taxes on the wealthy to strengthen state capabilities, improve public safety, and reduce inequality.

He argues that opportunities to tax the rich are not limited to rare “critical junctures” but often arise from supply-and-demand dynamics between business and government. Right-leaning governments are particularly well-positioned to leverage these mechanisms. Rising public safety concerns, which threaten business elites, further motivate support for policies that enhance state capacity to combat organized crime and drug trafficking.

To explore Dr. Gustavo A. Flores-Macías’s research in detail, click here:

https://spp.umd.edu/our-community/faculty-staff/gustavo-flores-macias

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Gustavo A. Flores-Macías has generously shared profound insights from his book, “Contemporary State Building: Elite Taxation and Public Safety in Latin America,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.