Business Talk

Dr. Michele Zanini, a global thought leader in management innovation and co-founder of the Management Lab (MLab), an organization dedicated to helping some of the world’s largest and most successful companies accelerate their management transformation shares valuable insights from his book “Humanocracy: Creating Organizations as Amazing as the People Inside Them,” offering a roadmap for transforming organizations into dynamic, human-centered environments.

Dr. Michele Zanini is a global expert in management innovation with over two decades of experience. He co-authored Humanocracy, a Wall Street Journal bestselling book, with Prof. Gary Hamel, advocating for organizations that are bold, entrepreneurial, and adaptable. His work has been featured in top business publications like Harvard Business Review and Fortune. A sought-after speaker, Dr. Zanini has spoken at major conferences such as the Global Peter Drucker Forum and leads initiatives like the M-Prizes to drive management innovation. Previously a senior consultant at McKinsey & Company, he led transformation projects and research on tech-driven management practices. He also served as a policy analyst at the RAND Corporation.

Dr. Zanini holds a Masters in Public Policy from the Harvard University John F. Kennedy School of Government and a PhD in Policy Analysis from the Pardee RAND Graduate School. His work continues to inspire a generation of leaders committed to transforming organizations for a rapidly changing world.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

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A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Michele Zanini has generously shared profound insights from his book, “Humanocracy: Creating Organizations as Amazing as the People Inside Them,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Deepa Prahalad, an accomplished author, design and innovation consultant with extensive experience working with both start-ups and large multinational organizations offers valuable insights from her highly acclaimed book, “Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business.”

Despite massive investments, around 80% of new products fail each year. The few that succeed do so by aligning corporate strategy with design to create emotionally resonant experiences - not just functional products. Predictable Magic by Deepa Prahalad and Ravi Sawhney introduces Psycho-Aesthetics, a method for consistently building strong emotional connections between consumers and brands. Through step-by-step guidance and case studies from top companies like Sprint and Hyundai, the book reveals how this approach turns product design into a repeatable path to success.

Deepa is the co-author of Predictable Magic, a book recognized by Fast Company as one of the "Best Design Books of the Year." In addition to her consulting work, Deepa is a frequent contributor to respected platforms such as The Huffington Post, Harvard Business Review, and various other magazines, where she shares insights on innovation and design strategy. She is also an internationally sought-after speaker and mentor, particularly for social entrepreneurs, guiding them on how to integrate design thinking into business models for greater impact.

A passionate art enthusiast, Deepa engages in crafting, collecting, and community-driven projects. She serves on multiple global nonprofit boards and has generously volunteered her expertise in design and public speaking for cultural events, including the Festival of Dolls, Beyond Bollywood, and other community gatherings. She also led the design for the House of India, a newly opened museum in San Diego’s historic Balboa Park, the largest urban park in the United States.

Deepa holds a B.A. in Economics and Political Science from the University of Michigan, as well as an MBA from the Tuck School of Business at Dartmouth.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Deepa Prahalad generously shared profound insights from her book, “Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Marc Fasteau and Ian Fletcher shares key insights from their latest book, Industrial Policy for the United States: Winning the Competition for Good Jobs and High-Value Industries.

Marc is a Vice Chair of the Coalition for a Prosperous America and a partner at Sereno Properties, LLC, which develops and manages high-design luxury hotels, including Le Sereno in St. Barths and an upcoming project on Lake Como, Italy. A former Managing Director at Dillon Read & Co., Marc also led a Rockefeller Foundation-backed commission on U.S. policy toward South Africa. Earlier, he served on several key U.S. congressional staffs. He holds degrees from Harvard College and Harvard Law School, where he graduated magna cum laude and was an editor of the Harvard Law Review.

Ian serves on the advisory board of the Coalition for a Prosperous America, a 2.7-million-member organization focused on reforming U.S. trade and industrial policies. He is the author and coauthor of several influential books on trade, including Free Trade Doesn’t Work. With a background as a senior economist, research fellow, and IT consultant, Ian holds degrees from Columbia University and the University of Chicago.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Marc Fasteau and Ian Fletcher generously shared profound insights from their latest book, “Industrial Policy for the United States: Winning the Competition for Good Jobs and High-Value Industries,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Business Talk is delighted to welcome, Dr. Tim Baker, a distinguished international consultant and the Managing Director of WINNERS-AT-WORK, a company specializing in helping managers foster productive and high-performing workplace cultures. With over 18 years of experience, Dr. Tim has conducted more than 3000 seminars, workshops, and keynote addresses, reaching over 40,000 people across 11 countries and spanning 21 diverse industry groups.

In this episode, Dr. Tim Baker will share key insights from his widely recognized book, “Bringing the Human Being Back to Work: The 10 Performance and Development Conversations Leaders Must Have.”

Recognized for his excellence in the field, Tim was honored as one of the "50 Most Talented Global Training & Development Leaders" by the World HRD Congress. In addition to his consultancy work, Dr. Baker is a successful author, executive coach, and master trainer. He also serves as a visiting university lecturer and is a sought-after keynote speaker.

Dr. Tim Baker holds a Bachelor’s Degree in Education, specializing in Learning and Development, from Queensland University of Technology, a Bachelor of Arts in Behavioral Science from the University of Queensland, and a PhD in Education with a focus on Workplace Culture from Queensland University of Technology.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Tim Baker generously shared profound insights from his book, “Bringing the Human Being Back to Work: The 10 Performance and Development Conversations Leaders Must Have,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Dr. Jeffrey Rediger - bestselling author, licensed physician, psychiatrist, and faculty member at Harvard Medical School offers valuable insights from his groundbreaking book, Cured: The Remarkable Science and Stories of Spontaneous Healing and Recovery.

He has spent 15 years studying remarkable recoveries from terminal illness. In Cured, he explores how mindset, immunity, nutrition, and identity all play a vital role in healing - revealing the powerful connection between the mind and body.

With over 22 years of experience as the Medical Director of McLean SE and Community Affairs at McLean Hospital in Boston, Dr. Rediger also served as the Chief of Behavioral Medicine at Good Samaritan Medical Center for many years. In addition to his medical and psychiatric expertise, he holds a Master of Divinity in theology and the philosophy of science from Princeton Theological Seminary. His pioneering research on remarkable recoveries from otherwise incurable or fatal illnesses has been featured on notable platforms such as Oprah Winfrey, Dr. Oz, and Anderson Cooper 360.

A recipient of numerous awards for leadership and patient care, Dr. Rediger was also nominated for the National Bravewell Leadership Award. His widely acclaimed book, Cured: Strengthen Your Immune System and Heal Your Life, has been translated into 22 languages and is available in bookstores and online platforms.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Jeffrey Rediger generously shared profound insights from his book, “Cured: The Remarkable Science and Stories of Spontaneous Healing and Recovery,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Dr. Aneri Shah Ambani, a distinguished Vitreo-Retina Surgeon renowned for her clinical, surgical, and academic excellence, shares key insights from her medical research, Diabetes and Preventable Blindness: Early Detection, Intervention, and Awareness, emphasizing the vital importance of early diagnosis and public awareness in preventing vision loss.

Dr. Aneri is currently practicing at Core Vision Eye Clinic, Ahmedabad, and also serves at the Center for Sight and GMERS Medical College. She has previously worked as a Vitreo-Retina and (Uveitis) Specialist at Tej Eye Centre, Gandhinagar.

A Gold Medalist in M.S. Ophthalmology from Gujarat University, Dr. Shah has trained at premier institutes including L.V. Prasad Eye Institute (Hyderabad), Sankara Eye Hospital (Bangalore), and internationally at Massachusetts Eye and Ear and Harvard University. She has performed over 200 vitreo-retinal surgeries and 1000 ophthalmic surgeries independently, with special expertise in paediatric retina diseases like ROP, FEVR, and Coat's disease, uveitis management, diabetic retinopathy, and complex retinal detachments.

An accomplished academic, she has several peer-reviewed publications and has presented her work at national and international forums like the American Society of Retina Specialists (ASRS) and Turkey Ophthalmic Society. She is a recipient of the prestigious NEWGEN Grant for research in keratoconus diagnosis and is a Fellow of the International Council of Ophthalmology (FICO, UK). A life member of various organizations, Dr. Shah remains actively engaged in advancing her field through research, presentations, and continuing medical education.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Aneri Shah Ambani generously shared profound insights from her medical research, “Diabetes and Preventable Blindness: Early Detection, Intervention, and Awareness,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

We are honored to have Prof. Henry Mintzberg shares key insights from his book, Mintzberg on Management, which he wrote in 1989, a work that continues to influence thinking in the field.

Let’s extend a warm welcome to the legendary Prof. Henry Mintzberg - John Cleghorn Professor of Management Studies (Strategy & Organization), and Academic Director of the International Masters for Health Leadership (IMHL) and the International Masters Program for Managers (IMPM) at McGill University, Canada. It’s an honor to have him join us today for what promises to be an insightful and inspiring conversation. Born on September 2, 1939, Dr. Henry Mintzberg is celebrating his 85th birthday this year.

In Mintzberg on Management, renowned scholar Henry Mintzberg expands on the foundational insights from his earlier work, The Nature of Managerial Work, to offer a broader and deeper exploration of management, organizations, and their role in society. Known for his unconventional, research-driven approach, Mintzberg draws from real-world observations inside companies to challenge traditional management theories. This volume captures his influential thinking on strategy, structure, power, and politics, emphasizing that effective strategy often emerges from action and interaction - not abstract planning. Highlighting the multifaceted role of managers, Mintzberg underscores the importance of balancing interpersonal, informational, and decision-making functions. This book is both a rich source of practical wisdom and a compelling call to rethink how we lead and organize.

One of the most distinctive aspects of Prof. Mintzberg’s research and writing on business strategy is his emphasis on the concept of emergent strategy - strategies that arise informally at any level within an organization - as an alternative or complement to deliberate strategy, which is consciously formulated by top management. He has been a strong critic of the mainstream strategy literature that focuses predominantly on deliberate strategy, famously referring to "strategic planning" as an oxymoron. His insights have reshaped how organizations understand and approach the process of strategy formation. Dr. Mintzberg has authored over 21 books and numerous research papers, making significant contributions to his field.

Dr. Mintzberg earned his Bachelor’s Degree in Mechanical Engineering from McGill University, followed by a Master’s and PhD from the MIT Sloan School of Management. He has also held extensive visiting professorships at renowned institutions such as INSEAD and the London Business School.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Henry Mintzberg generously shared profound insights from his book, “Mintzberg on Management,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Professor Cassie Holmes, a leading expert in Marketing and Behavioral Decision Making and the Bud Knapp Marketing Professor at UCLA Anderson School of Management, offers valuable insights from her latest book, Happier Hour: How to Beat Distraction, Expand Your Time, and Focus on What Matters Most.

Prof. Cassie Holmes studies happiness, with a particular focus on the role of time. Her research explores questions such as how prioritizing time over money can enhance happiness, how the meaning of happiness evolves throughout one’s lifetime, and how people derive joy from both extraordinary and everyday experiences. Across these investigations, her findings consistently highlight the deep happiness that comes from connecting personally with others and being fully present in the moment.

Prof. Holmes’ research has appeared in top journals like Psychological Science and the Journal of Consumer Research, and has been featured in NPR, The New York Times, The Economist, and more. Named one of Poets & Quants’ Best 40 Business Professors Under 40, she’s also received early career awards from leading academic associations for her impactful work on time and happiness.

Prior to joining UCLA Anderson, Prof. Holmes was a tenured faculty member at the Wharton School at the University of Pennsylvania, where she was an award-winning teacher of strategic brand management. She earned her Ph.D. in marketing from Stanford University and her B.A. from Columbia University as a psychology major.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Cassie Holmes generously shared profound insights from her book, “Happier Hour: How to Beat Distraction, Expand Your Time, and Focus on What Matters Most,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Dr. Amir Erez, the W.A. McGriff III Professor of Management and Ph.D. Coordinator at the Department of Management, Warrington College of Business, University of Florida, recently shared valuable insights from his pioneering research on "The Ripple Effects of Rudeness."

Dr. Erez's work highlights how even seemingly minor acts of incivility can have far-reaching consequences. His research demonstrates that exposure to rude behavior - whether direct or observed - can impair cognitive performance, reduce helpfulness, and escalate negativity within teams and organizations. These ripple effects extend beyond the immediate context, influencing decision-making quality, collaboration, and overall organizational culture.

Importantly, Dr. Erez's findings underline the need for leaders to foster respectful environments and to actively address incivility before it undermines morale, productivity, and innovation. His research serves as a crucial reminder that maintaining a culture of courtesy and professionalism is not just about social niceties - it is essential for sustaining high performance and well-being in the workplace.

Key Insights:

• Rudeness has significant negative effects beyond immediate interactions.

• It impairs cognitive abilities and decision-making, reducing work quality.

• Incivility can spread within teams, creating broader organizational dysfunction.

• Leaders must proactively build and maintain a culture of respect to mitigate these ripple effects.

Takeaway: Promoting respect and addressing incivility are not just HR issues - they are strategic imperatives for organizational success.

Dr. Amir’s research explores how positive psychological factors - such as mood and personality - shape cognitive processes, motivation, and behavior in the workplace. He also examines the impact of negative workplace interactions, including rudeness and disrespect, on individual performance and decision-making. His work has been featured in leading academic journals, including the Journal of Applied Psychology, Journal of Personality and Social Psychology, Academy of Management Journal, Personnel Psychology, Personality and Individual Differences, Human Performance, and the Journal of Organizational Behavior.

Dr. Amir holds a Ph.D. and M.S. from the School of Industrial and Labor Relations at Cornell University. He earned his B.A. in Business Administration and Philosophy, as well as an M.A. in Philosophy, from the Hebrew University of Jerusalem.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Amir Erez generously shared profound insights from his research “The Ripple Effects of Rudeness,” during his appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.

Prof. Tamar Mitts, Assistant Professor of International and Public Affairs at Columbia University, and a valued member of both the Data Science Institute and the Saltzman Institute of War and Peace Studies, shares valuable insights from her latest book, Safe Havens for Hate: The Challenge of Moderating Online Extremism. In this timely and important work, she explores the complexities of moderating online hate while balancing the principles of free expression and digital governance.

Prof. Tamar’s research explores pressing questions at the nexus of technology, conflict, and political behavior. She investigates how digital platforms influence political violence, extremism, and public opinion, with particular focus on the role of social media during conflict, the strategies of violent and nonviolent movements online, and the manipulation of media to sway public sentiment. Her work combines innovative data collection methods with rigorous empirical designs, leveraging insights from digital media to illuminate the dynamics of modern political conflict.

Prof. Tamar’s research has been published in top academic journals such as American Political Science Review, International Organization, Journal of Politics, Perspectives on Politics, and Journal of Economic Perspectives. It has also been featured in major media outlets including The Washington Post, Boston Globe, Fortune, Vox, War on the Rocks, and Foreign Policy.

Professor Mitts earned her B.A. in Politics from New York University and her M.A., M.Phil., and Ph.D. in Political Science from Columbia University.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Tamar Mitts, generously shared profound insights from her book, “Safe Havens for Hate: The Challenge of Moderating Online Extremism,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

All content is © 2025. All rights reserved.