Business Talk

Please join me in warmly welcoming Prof. Rajeev Sharma to our podcast.

Prof. Rajeev Sharma, a former faculty member at the Ravi J. Matthai Centre for Educational Innovation (1996–2017) at IIM Ahmedabad, has had an illustrious career in education and psychology.

He has been a Visiting Scholar at the University of Michigan and has extensively researched educational innovation, first-generation learners, and entrepreneurial opportunities in education. Prof. Sharma designed and taught the PGP course Enterprise and Innovation in Education and contributed to management development programs for educators. He has worked on projects for organizations like Swedish International Development Cooperation Agency (SIDA), Department for International Development (DFID), and India's National Literacy Mission and authored the book Not by Grades Alone on innovative schools.

In this episode, Prof. Rajeev Sharma will provide valuable insights from his widely recognized book, "Not Just Grades: Schools That Educate Differently."

In the rush to enroll children in privately run English-medium schools, where the focus often leans heavily on cut-throat competition and grades-based performance, the true essence of quality education is being compromised. Students, teachers, and educational institutions alike find themselves struggling to thrive in such a pressured environment. Amid this scenario, a few schools stand out by charting a different course. Prioritizing the holistic development of their students, these institutions strive to create a nurturing and positive learning atmosphere. Not Just Grades highlights such exemplary schools that have successfully demonstrated how academic excellence can coexist with meaningful personal growth. With limited resources or capital, these schools have implemented innovative and creative approaches, making a remarkable impact on education.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Rajeev Sharma has kindly allowed us to feature his widely acclaimed book, "Not Just Grades: Schools That Educate Differently," on the Business Talk Podcast Channel. Stay tuned for an inspiring episode filled with actionable insights! The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Let’s extend a warm welcome to Prof. Venkatesh Shankar as he joins us on our podcast.

Prof. Venkatesh Shankar is the Harold M. Brierley Endowed Professor of Marketing and Academic Director, The Brierley Institute of Customer Engagement, Cox School of Business, Southern Methodist University.

He is also the Chair of Marketing Accountability Standards Board Advisory Council. His areas of specialization include Digital Business, Marketing Strategy, Innovation, New Product Management, Retailing, Services Marketing, Pricing, International Marketing, Branding, Mobile Marketing, and Artificial Intelligence. Prof. Shankar has a Ph.D. in marketing from the Northwestern University - Kellogg School of Management and has corporate experience in the areas of marketing and international business development. He has worked in diverse countries. Recognized as an American Marketing Association Fellow and among the top 1% of marketing scientists globally, he brings expertise in customer engagement, digital business, marketing strategy, and retailing.

He has been a visiting faculty at Stanford University, MIT Sloan School of Management, INSEAD, Singapore Management University, SDA Bocconi, Chinese European International Business School, and the Indian School of Business. He is co-editor of the Handbook of Marketing Strategy and the author of Shopper Marketing. He has served as a Research Fellow of Northwestern University’s Retail Analytics Council.

In this episode, Prof. Venkatesh Shankar shares profound insights from his research on “Creating a Customer-Centric Culture: Empowering Teams to Drive Engagement.”

This topic delves into the significance of cultivating a customer-centric culture within organizations to enhance customer satisfaction and loyalty. It highlights the role of empowering teams by providing them with the tools, training, and autonomy needed to prioritize customer needs effectively. By fostering collaboration, encouraging innovation, and aligning goals with customer expectations, organizations can create meaningful engagement and long-lasting relationships with their customers. The focus is on actionable strategies, such as leveraging customer feedback, promoting accountability, and embedding customer-first principles into every aspect of the business.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Venkatesh Shankar has graciously permitted us to share his groundbreaking research, “Creating a Customer-Centric Culture: Empowering Teams to Drive Engagement,” on the Business Talk Podcast Channel. Stay tuned for an inspiring episode filled with actionable insights! The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Let us extend a warm welcome to Prof. William Pietersen as he joins us on our podcast.

Prof. William Pietersen, a Rhodes Scholar from South Africa, holds a distinguished career spanning law, international business, and academia. After earning his scholarship to Oxford University and practicing law, he transitioned to an international business career, serving as CEO of multibillion-dollar companies including Lever Foods, Seagram USA, Tropicana, and Sterling Winthrop's Consumer Health Group.

In 1998, Prof. Pietersen joined Columbia Business School as Professor of the Practice of Management, where he specializes in strategy and leadership during times of change. His innovative Strategic Learning framework has become a cornerstone of Columbia's executive education programs and is widely adopted by leading global organizations.

Prof. Pietersen has served as a teacher and advisor to numerous global companies, including Aviva, Bausch & Lomb, Boeing, Deloitte, Ericsson, ExxonMobil, Novartis, SAP, and the Girl Scouts of the USA, contributing his expertise to drive transformative growth and leadership excellence.

In this episode, Prof. William Pietersen will share profound insights from his widely acclaimed book, "Leadership - The Inside Story: Time-Tested Prescriptions for Those Who Seek to Lead."

Through engaging anecdotes and evidence-based advice, this episode offers actionable ideas for becoming an impactful leader. Key takeaways include applying Darwin’s theory to competitive strategy, the importance of asking the right questions, mastering nonverbal communication, learning from simple walks, building trust through five key traits, and understanding transparency from life with a pet dog. Prof. Pietersen describes these as “ideas with energy,” designed to inspire and guide leaders in practice, making this a must-read for anyone aspiring to lead effectively.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. William Pietersen has graciously granted permission to share insights from his book, “Leadership - The Inside Story: Time-Tested Prescriptions for Those Who Seek to Lead”, on the Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

We are delighted to welcome two distinguished faculty members to join us on today's podcast episode.

Our first guest on today’s episode is Prof. Bryan Bollinger, Professor of Marketing and George A. Kellner Faculty Fellow at the Leonard N. Stern School of Business, New York University. In addition to his faculty role, Prof. Bollinger serves as the Academic Director of Doctoral Education, where he leads and shapes the next generation of academic leaders in marketing.

Prof. Bollinger's research has been featured in leading academic journals, including Marketing Science, Management Science, Journal of Marketing Research, Journal of Marketing, Quantitative Marketing and Economics, American Economic Journal: Economic Policy, and Nature. His work has also been highlighted by prominent media outlets such as The Economist, NPR, The New York Times, and Harvard Business Review. Professor Bollinger earned his BA and BE in Engineering from Dartmouth College, followed by an MA in Economics and a PhD in Marketing from Stanford University.

Our second guest for this episode is Prof. Kelley Gullo Wight. Professor Kelley is the Boston Scientific Pre-Tenure Scholar and Assistant Professor of Marketing at Kelley School of Business at Indiana University. She holds a Ph.D. in Marketing from Duke University and specializes in experimental research on how time and close relationships influence consumer behavior and well-being. Her work has been published in top marketing journals such as the Journal of Consumer Research, Journal of Marketing Research, Journal of Consumer Psychology, and Journal of Public Policy & Marketing.

In this episode, both faculty members will share valuable insights from their research study on the topic, "Can Social Media Messaging Help Save Our Environment?"

Social media is a powerful tool for promoting prosocial behaviors like energy conservation, helping address climate change. This study explores how social media can effectively encourage energy-saving actions, focusing on two key factors: the recipient's connection to the sender and the use of social proof in messages. Through a large-scale energy campaign and a controlled experiment, it finds that messages from affiliated groups with social proof appeals are significantly more effective, highlighting the environmental benefits of strategic social media use.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Bryan Bollinger and Prof. Kelley Gullo Wight have graciously granted permission to share insights from their research, "Can Social Media Messaging Help Save Our Environment?" on the Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

I am delighted to welcome Dr. Alexios Mentis to our podcast.

Dr. Alexios is a distinguished expert in genomics and precision medicine, with over a decade of experience in clinical and public health research. Currently serving as a Senior Scientific Officer at BGI Group, a global leader in the field, he has been at the forefront of advancing genomic science to improve human health and well-being.

In this episode, Dr. Alexios Mentis will provide valuable insights from his research, "The Role of Genomic Data in Shaping Public Health Policies."

Genomic data has become a transformative tool in shaping public health policies by providing insights into the genetic underpinnings of diseases, the effectiveness of treatments, and the distribution of health risks across populations. This data allows policymakers to make evidence-based decisions, from targeted disease prevention strategies to personalized healthcare approaches. By integrating genomic information, public health systems can better address genetic predispositions, predict disease outbreaks, and optimize resource allocation. Dr. Alexios Mentis' research explores how genomic data can guide these decisions, highlighting its potential to improve health outcomes and inform more equitable, data-driven policies.

Dr. Alexios holds an M.D. from the National & Kapodistrian University of Athens, a Ph.D. in Neurogenetics from the Pasteur Hellenic Institute, and an MPH in Infectious Diseases Epidemiology from the National School of Public Health. Additionally, he is an alumnus of Johns Hopkins University and has earned professional certifications in Clinical Pharmacology, Drug Development, and Regulation from Tufts University, as well as Digital Health Business from Columbia University.

With a prolific publication record of over 90 peer-reviewed articles in leading journals and numerous presentations at international conferences, Dr. Alexios has earned widespread recognition for his contributions. His work continues to bridge the gap between genomic research and practical applications, shaping the future of public health and precision medicine.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Alexios Mentis has granted permission to share insights from his research, "The Role of Genomic Data in Shaping Public Health Policies" on Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

In this episode, Prof. Mario Macis will share valuable insights from his research, "The Role of Trust in Health Care-Seeking Behavior: Insights and Implications."

Trust plays a vital but underexplored role in health care economics. Using a national survey of American adults, we find that trust strongly influences care-seeking behavior, independent of access or knowledge. Its impact rivals’ factors like income and education and is mediated by beliefs about system capabilities and personal discomfort with medical visits. Trust in doctors, nurses, and hospitals drives this association, unlike trust in insurers. Differences by age and political affiliation emerge, but not by race. These findings highlight trust's critical role in shaping health care utilization and its growing policy relevance.

About the Guest:

Prof. Mario Macis is a Professor of Economics at Johns Hopkins Carey Business School and Core Faculty at the Hopkins Business of Health Initiative. He is also affiliated with the JHU Berman Institute of Bioethics, National Bureau of Economic Research, and Institute of Labor Economics. Prof. Macis’s work contributes to the fields of health, labor, development, market design, and managerial economics.

Prior to joining Carey, he was a faculty member at the University of Michigan, Ross School of Business. He received is PhD in Economics from the University of Chicago, Department of Economics. Prof. Macis has been a consultant for the World Bank, the International Labor Organization, the National Marrow Donor Program, the United Nations Development Programme and the World Health Organization. He also served in a National Academies of Science, Engineering and Medicine committee.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Mario Macis has granted permission to share insights from his research, “The Role of Trust in Health Care-Seeking Behavior: Insights and Implications”, on Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

We are delighted to welcome Dr. Ruth Gotian with us today.

Dr. Ruth Gotian is the Chief Learning Officer and Associate Professor of Education in Anesthesiology at Weill Cornell Medicine, renowned globally for her expertise in mentorship and leadership development.

In this episode, Dr. Ruth Gotian offers deep insights from her research-driven book, The Financial Times Guide to Mentoring: A Complete Guide to Effective Mentoring.

Research shows that mentored individuals outperform those without mentors, earning higher salaries, getting promoted more often, and experiencing greater job satisfaction. For organizations, mentoring boosts productivity, loyalty, and retention. However, only 37% of people have a mentor, despite 76% recognizing its benefits.

The Financial Times Guide to Mentoring provides tools for effective mentoring, whether you're a mentor or building a mentoring program within your organization. It breaks down each stage of mentoring, helping executives give support to future talent while also seeking mentoring to accelerate their own career growth. Even senior leaders, who may have transitioned from being mentored to mentoring others, can benefit from a structured mentoring approach.

Celebrated by Nature, The Wall Street Journal, and Columbia University, Dr. Gotian was named one of the top 20 mentors worldwide. In 2021, she earned the distinction of being ranked the #1 Emerging Management Thinker by Thinkers50, followed by recognition as a LinkedIn Top Voice in Mentoring in 2023. Most recently, she was honored as one of the Top 50 Executive Coaches in the world on the prestigious Coaches50 list for 2024.

A semi-finalist for Forbes 50 Over 50, Dr. Gotian is a prolific writer for Harvard Business Review, Forbes, and Psychology Today, where she shares actionable strategies on optimizing success.

Her work delves into the mindset and skill set of high achievers, from Nobel laureates and astronauts to Olympic athletes and NBA champions. An award-winning author, she has penned The Success Factor and The Financial Times Guide to Mentoring, solidifying her position as a thought leader in the pursuit of excellence.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Ruth Gotian has granted permission to share insights from her book, “The Financial Times Guide to Mentoring: A Complete Guide to Effective Mentoring” on Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

We are honored to feature Prof. Nataliya Langburd Wright, Assistant Professor in the Management Division at Columbia Business School, as she delves into her intriguing research: “Scaling Globally: How Technology Startups from Around the World Navigate Growth and Overcome Regional Challenges.”

In today’s interconnected world, technology startups have unprecedented opportunities to expand their operations globally. However, these opportunities are accompanied by unique regional challenges.

In this podcast, Prof. Wright will explore the complexities and opportunities of scaling technology startups on a global scale. Drawing on real-world experiences and her expert insights, she offers valuable guidance to entrepreneurs aiming to overcome the challenges of international growth and succeed in diverse markets.

Prof. Nataliya Wright is an Assistant Professor in the Management Division at Columbia Business School. Her research focuses on entrepreneurial strategy, particularly the strategic and technological drivers of global entrepreneurial growth. It is published in the Strategic Management Journal and Research Policy and earned awards from the Academy of Management, PTC, the Columbia Business School Digital Future Initiative, and the Strategic Management Society.

Before academia, Professor Wright worked as a senior consultant and staff economist at the World Bank and the White House. She co-founded, advised, and served on boards of startups. She holds a PhD from Harvard Business School, an MPhil from the University of Cambridge, and a BA from Yale University.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Nataliya Langburd Wright has graciously granted permission to share insights from her groundbreaking research, “Scaling Globally: How Technology Startups from Around the World Navigate Growth and Overcome Regional Challenges”, on the Business Talk Podcast Channel. Please note that the uploaded video contains copyrighted material. As such, any modifications to its content - including graphics, music, or the presence of the author or host - are strictly prohibited. We appreciate your understanding and cooperation in preserving the integrity of this valuable contribution.

Let us extend a warm welcome to Prof. Ioannis Ioannou as he joins us on our podcast.

Prof. Ioannis is an Associate Professor of Strategy and Entrepreneurship at London Business School and is a prominent scholar in the field of strategy, with a research focus on Sustainability and Corporate Social Responsibility (CSR). His work explores how modern businesses contribute to building a sustainable future, examining both the motivations and impacts of corporate actions in this space.

Prof. Ioannou graduated with great praise from Yale University, majoring in Economics and Mathematics and holds a Ph.D. in Business Economics from Harvard University and the Harvard Business School.

In this episode, Prof. Ioannis Ioannou will share valuable insights from his research, "Navigating the Sustainability Disruption: Taking Stock and Looking Ahead."

Navigating the Sustainability Disruption: Taking Stock and Looking Ahead explores the evolving challenges and opportunities within sustainability. In this research, Prof. Ioannis Ioannou examines the current state of sustainability disruptions, assessing their impact on businesses and society. He also provides insights into how organizations can adapt to and thrive in this shifting landscape, offering a forward-looking perspective on the strategies and innovations needed to ensure a sustainable future.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Ioannis Ioannou has kindly granted permission to share insights from his research, "Navigating the Sustainability Disruption: Taking Stock and Looking Ahead," on the Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Please join me in warmly welcoming Prof. Alberto Galasso to our podcast.

Prof. Alberto Galasso is a Professor of Strategic Management at Joseph L. Rotman School of Management, University of Toronto and holds the Anthony S. Fell Chair in New Technologies and Commercialization.

A Research Associate at National Bureau of Economic Research and Research Fellow at The Centre for Economic Policy Research, his work focuses on innovation, technology management, and market dynamics. He also serves on editorial boards of leading journals, including the Strategic Management Journal and Journal of Economics and Management Strategy.

Prof. Galasso earned his PhD in Economics from the London School of Economics and Political Science.

In this episode, Prof. Alberto Galasso shares profound insights from his latest book, The Management of Innovation: Managing and Creating Technology Capital.

The Management of Innovation highlights the critical role of innovation in driving growth while addressing the gap in strategic tools for managing and creating new technologies. Drawing on two decades of research, Prof. Alberto Galasso provides an accessible overview of innovation literature, focusing on technology management and creation. The book explores key trade-offs, resource allocation decisions, and the role of intellectual property, offering MBA students and managers practical insights to enhance innovation strategies and decision-making.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Alberto Galasso has granted permission to share insights from his book, “The Management of Innovation: Managing and Creating Technology Capital,” on Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.