After experiencing a few challenging interactions as a customer, JoyGenea was wondering, “Should a business owner negatively review another business online?”

 

Listen in as JoyGenea and Michelle discuss online reviews and how to interact with other business owners after challenging service experiences in a small town. How do you discover or craft a win-win scenario to manage your own business brand after experiencing a negative interaction with someone else’s? In other words, how can one business owner effectively complain to another without inviting reprisal or revenge in a small-town business community?

 

The answer? Never is as simple as it sounds. Michelle and JoyGenea discuss how to be a better consumer, business owner, and empathetic reviewer in this episode of, “If These Heels Could Talk.”

 

Michelle mentions a really good PSA video about organ donation in our podcast today.  Here is a link to the video:  https://www.youtube.com/watch?v=BH04JOjzYu4