Business Travel On The Fly

Generative AI, Blockchain and Self-Sovereign Identity (SSI) are transforming traveler experience and service delivery. How should travel managers prepare their programs to take full advantage and avoid big risks? What's the current state of play and future prospects over the next year and beyond?

To launch CWT and BTN Group's industry white paper 'Emerging Technologies in Corporate Travel' Cobb & Hutch Consulting's Karen Hutchings, Microsoft's Steve Clagg, and Travlr ID's Gee Mann and Ian Spearing dissect how these advanced technologies intersect with business travel management. Discover how these innovations are transforming travel management, enhancing traveler experiences, and driving cost savings and efficiencies.

 Find out: 

• How to apply GenAI, Blockchain and SSI to managed travel
• What is the reality and promise of each application
• How to prepare your program to capitalize on new tech

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The production and adoption of sustainable aviation fuel (SAF) is gaining critical momentum.  As demand for air travel increases worldwide, corporate travel customers must play a leading role in the race to decarbonize aviation. But,  it's no mean feat for travel managers looking to balance cost and sustainability, while staying clued-in to developments, 

CWT's Global Head of ESG  Richard Thompson talks to Dan Kreibich, Founder and  Chief Product Officer of climate tech company Squake and Susanne Bouma, Head of Partnerships & Programs (aviation) at SAF-producer Neste, responsible for accelerating emission reductions through partnerships to increase SAF uptake.  Together they unpack  the mandates, cost, challenges, opportunities and future of SAF and other carbon removal offerings, for corporate travel customers.

Find out:

• How the 'book-and-claim' method works and why there's scepticism about the effectiveness of carbon offsetting.
•  What risks and opportunities do global SAF mandates present?
• The premiums corporates can expect to pay for SAF, and the value it brings. 
• The perils of 'double-claiming'
• How to incorporate SAF and other solutions to your sustainable travel strategy.

Learn how CWT and Squake's partnership helps corporate travel programs access sustainable aviation fuel at scale here. 

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The prices of plane tickets, hotel rooms and ground transportation for business travelers are determined by an array of industry and macro-economic factors like capacity, leisure travel volume, inflation, and fuel charges. This year, is there a new driver in the mix?

Over 60 countries have, or will head to the polls in 2024, the biggest global election year in history. 

CWT's Emma Woodhouse talks to Chris Ely, Research Director of the Global Business Travel Association (GBTA) and Shawn DuBravac, NY Times bestselling author, futurist, economist and analyst about the CWT GBTA Global Business Travel Forecast,  whether elections and precarious geopolitical environments will impact the cost of travel, and what companies and organizations of all sizes can expect in the months ahead from their budget allocation.


Find out:

• The near-term pricing outlook for airfares and hotel average daily rates,  plus why.
• The relationship between AI, the changing nature of work, and implications for the value and purpose of business travel.
• What to expect regionally from the price of travel 

Spend wisely
How will 2024 pricing change your corporate travel program?
Assess your spend and allocate your budget wisely using our calculator.

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Rachel Lunderborg, Head of Global Process and Technology at CWT Meetings & Events is joined by Kit Aspen, Founder and Director of award-winning carbon intelligence platform Thrust Carbon, and Rachel Munns, Head of Sustainability at World Wise Foods. 

CWT Meetings & Events this year co-developed a meetings and events carbon calculator with Thrust Carbon, known for powering sustainability behind over $50 billion of travel spend.

As CWT Meetings & Events sees its projects more than double since last year now organizing over 30,000 meetings and events globally in 2023, the calculator’s reporting signposts specific event elements where greener solutions could and should be sought - be that event destination, transportation, accommodation and venues, food and beverage, material, and/or waste management.

From tiny team meetings to enormous expos, events is one of the hardest areas to understand, analyze and materially reduce environmental impact. Covering all aspects from the measurable to the data unknowns and the critical role of supply chains, this trio of sustainability experts unpacks the future of sustainability in meetings and events. 

 Find out: 

• How the right mix of data and due diligence can set the trajectory for sustainable events with unexpected benefits to engagement and productivity. 
• What information to glean from your suppliers, and their suppliers from both an environmental and social standpoint.  
• What incremental change really means in the context of ambitious corporate sustainability goals.

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If there’s one job harder than being a clairvoyant at a sceptic’s convention it’s being a futurist in these mightily uncertain times. 

It’s hard to read an article these days that doesn’t warn us that bots will wipe out entire industries or that the global economy is about to implode. But is there nuance and cause for optimism? 

CWT's Julian Walker talks to Shawn DuBravac, NY Times bestselling author, futurist, economist and analyst for the  GBTA CWT Global Business Travel Forecast  about the near-term cost of airfares and hotel rates, and how companies and organizations of all sizes can prepare their budgets, and people, for the societal and technological shifts ahead. 

Find out: 

• Whether travel and event pricing predictions for 2023 are proving accurate halfway through the year. 
• The challenges that hotels and airlines face today. 
• The big issue on everyone’s lips and how it will change the way we work and travel: Artificial Intelligence.

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 Over the next ten years, we are likely to see change on a scale not witnessed since the Industrial Revolution.

From NFT loyalty programs to self-driving cabs, from adaptive travel policies to flying taxi hubs,  the era ahead will be both exhilarating and challenging to navigate.

We’re on the cusp of massive economic and social disruption that has wide-reaching implications for us all.

So how do you discern between what's 'pie in the sky' and what's really going to happen? And with AI-powered automation surging ahead, how do you innovate in the right direction for people, purpose, and planet?

Joel Hanson, Director of Global Innovation Business Development, CWT helps us spot the subtle signs of change that, however nascent today, contain the seeds of tomorrow’s business travel landscape.

Find out

• Will it be ethical to travel for business in 15 years' time? 
• Will traveling internationally become more or less economically and geographically accessible? 
• If the only certainty is uncertainty how do companies and organizations lay the right foundations for their traveling employees?

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It’s a rare moment when headlines aren’t awash with news of inflation, geopolitical hair-raisers, and the race to combat climate change. 

If only there was a crystal ball to help companies plan their business travel and events around uncertainty.

Internationally-recognized thought leader, NY Times bestselling author, futurist, and top-rated keynote speaker Dr. Shawn DuBravac delivers pragmatic and provocative insights on the trends, technologies, and paradigms transforming the globe. 

Hot on the heels of his predictions in the GBTA CWT Global Business Travel Forecast 2023 that reveals global and regional price projections and analysis for airfares, hotel rooms, and cost-per-attendee (meetings & events), DuBravac speaks to CWT Communications Chief Julian Walker about the critical issues that could influence pricing and how we travel & meet in 2023. 

Find out: 

• Is a global recession inevitable and what would one mean for the price of hotels, airfare, care hire, and meetings & events? 
• How the macroeconomic outlook could materialize differently around the world. 
• How corporates and organizations can reconcile uncertainty with budget planning.

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CWT Meetings & Events (M&E) is an award-winning global events agency delivering  live, virtual and hybrid events for thousands of customers every year ranging from end-to-end productions of some of the world’s largest global conferences to intimate teambuilding events. 

Kari Wendel, VP strategic and enterprise customers, and global operations is at the helm of the agency’s ‘total meetings management’ approach working with larger customers with centralized meeting strategies, large events & corporate incentives.  

An alchemist of process, spend, volume, standards, supplier negotiations, and data to achieve measurable business objectives that align with an organization's strategic goals, Kari knows the state of the industry more than most.  

Find out:  

• How record-breaking demand combined with leaner teams, higher costs, fewer options and longer lead times have created a perfect storm and how your organization can weather it with aplomb.  
• Why a centralised meetings strategy is critical in the current climate of unpredictability.  
• New ways to look at managing risk and how to plan for unknowns.  

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Richard Johnson, Global Head of Solutions Group, the consulting arm of global travel management platform CWT is joined by Heinrich Lange, Senior Director Sales Northern Europe, and Head of Global Account Management, EMEA, Lufthansa. Together they unpick the practicalities of accelerating the development and integration of sustainable aviation fuel (SAF) and the collective efforts of the entire aviation industry to achieve net zero emissions by 2050. 

Find out:  

• Why making SAF the crux of fruitful business relationships is integral to its success. 
• From electrification to adhesive covers modelled on sharkskin, what are the broader opportunities for carbon reduction, how feasible are they and how can we foster innovation at a critical time for our planet?  
• Is there a one-size-fits-all answer to whether not flying is the most sustainable solution? 

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Volatility, complexity and change brought on by the pandemic has been a huge social and economic disrupter for most.  It has - and continues to - transform the way in which we interact, consume, work and travel. 

What influence does this change have on business travelers’ behaviours, needs and expectations? 

 In this episode Christina Scorsis, CWT’s VP Traveler Experience Evolution, opines about her own shifting attitudes, and how companies and organizations can keep pace with the aspirations and expectations of the conscious business traveler to retain talent and support a healthy company culture. 

Find out: 

• About changing patterns of business travel.
• How travel managers should engage their conscious travelers.
• Empowering business travelers to make the most sustainable decisions when booking a trip.  

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