Businessing with Pat Miller

Sandra Yancey runs a multimillion dollar business on five AI tools, not eighty-two. When everybody else zigs toward the next shiny object, she says go left.

This one is for the owner who feels buried by AI, by the to-do list, and by the pressure to keep up with everyone else. Pat sits down with Sandra Yancey of eWomen Network and Sarah Urban of She Carries It to talk about focusing on what actually moves the business, why your calendar holds all your problems, and how to lead with value instead of chasing attention. There are also two AI stories worth your time, including why 80% of companies that fired people to bring in AI saw zero return on it. If you've been wondering whether you're using AI right or just collecting subscriptions, start here.

In this episode:

00:00 Welcome and the live nationwide map is fixed

02:30 The three daily problems: find free time, fund the business, finish what matters

04:45 News you need to know: the House votes on war powers in Iran

06:30 Ish happens: the lesson from a ball off the outfielder's head

10:00 Sponsor: Athena Legal Solutions

11:30 AI story of the day: Gemini Flash and why firing people for AI isn't paying off

17:45 Idea Slam: Sarah Urban on the invisible load and reaching decision makers

28:00 Sandra Yancey on less is more, going left, and your calendar

39:30 Warranties and a hello to South Africa

41:00 Sponsor: Paul's Jewelers and the new Seven Seas Cafe

43:00 The Idea Slam invite and Anne Gusoff's win

44:30 SBOC turns six and the new member meetup

Resources mentioned:

- Sandra Yancey, eWomen Network: https://ewomennetwork.com

- Sarah Urban, She Carries It

- Athena Legal Solutions: https://athenalegalsolutionsllc.com

- Paul's Jewelers and the Seven Seas Cafe (West Allis, WI)

- Google Gemini Flash

- Carl Gould on warranties and guarantees

- Put your business on the live map: https://live.smallbusinesscommunity.com

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1

🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109

🌐 Listen anywhere: https://businessing.captivate.fm/listen

📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com

👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #AIForSmallBusiness #Productivity #WomenInBusiness

The Visa CMO just said it out loud: AI agents are your new customers. Pretty soon they'll land on your website and buy on their own, and if your sales page isn't built for them, they'll buy from somebody else.

On this episode Pat breaks down what that actually means for a small business owner who sells online. Agents don't care about your clever marketing copy. They want product specs, real facts they can parse, the actual price right there on the page, and proof you're the authority in your lane. Pat also sits down with Mitch Prejbeanu of Paul's Jewelers to talk about the new 7 C's Cafe and a better way to treat customers, runs a live Idea Slam with Kyle Mack of Vokol Branding on rightsizing your offers so clients know exactly what to buy, and gets into why nine out of ten Americans think tipping culture has gone off the rails. If you sell anything online, this one changes how you build your next landing page.

In this episode:00:00 - Cold open06:00 - The three problems every owner solves daily: find free time, fund the business, finish the right stuff09:30 - Personal update: a typhoon, LAX, and a son finally landing in Japan11:30 - News you need to know: the US-Iran situation13:00 - Has tipping culture gotten completely out of control?18:00 - Guest: Mitch Prejbeanu on Paul's Jewelers and the new 7 C's Cafe29:00 - AI Story of the Day: Visa says AI agents are your new customers37:00 - Sponsor: Athena Legal Solutions39:30 - Idea Slam: Kyle Mack on helping solopreneurs get found or get focused53:00 - SBOC updates: new member event and two new education sessions

Resources mentioned:- Mitch Prejbeanu, Paul's Jewelers & 7 C's Cafe (West Allis): https://7cs.cafe- Kyle Mack, Vokol Branding- Athena Legal Solutions (sponsor): https://athenalegalsolutionsllc.com- Visa CMO: "AI agents are your new customers"- SBOC education events: Wendy Babcock, "Don't Be the Best-Kept Secret" (July) and Kevin Zeigler on product-market fit (August)

Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109Listen anywhere: https://businessing.captivate.fm/listenFridays Off Newsletter: https://fridaysoffnewsletter.comSmall Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #AIForSmallBusiness #AIAgents #Branding

Every role in your business touches revenue. The CFO, the receptionist, even the person who forgot to clean the bathroom. Once you see it, you can't unsee it, and it changes how you sell and who you hire.

This one is for the owner who's tired of networking conversations that go nowhere. Pat sits down with Lisa Raebel of Rebel Girl Revenue for a live Idea Slam on how to build trust fast, so the person across the table walks away thinking "I know exactly who you need to meet." Then Pat shows off the lead-scoring CRM he built inside Claude Cowork, the kind of thing that used to be impossible for a solo owner. Plus a supersonic jet from NASA, a reminder that your business is a lifestyle and not a job, and the story behind the SBOC "Pivot" sticker. Real conversation, real problems, solved in real time.

In this episode:

00:00 — Get ready to business: find, fund, finish

04:00 — Your business is a lifestyle, not a job

12:00 — Story you should know: NASA's X-59 supersonic jet

16:00 — Sponsor: Athena Legal Solutions

18:00 — Idea Slam with Lisa Raebel: every role touches revenue

37:00 — AI story of the day: a lead-scoring CRM built in Claude

45:00 — Sponsor: Paul's Jewelers and the Seven C's Cafe

48:00 — Tweet of the day and what's happening in the SBOC

50:00 — The Sticker Club and the story behind "Pivot"

Resources mentioned:

- Lisa Raebel, Rebel Girl Revenue and the Pitch to Purchase podcast

- NASA's X-59 quiet supersonic jet

- Naval Ravikant (Tweet of the Day)

- Stephanie Kern, VBC Design (the free SBOC Sticker Club)

- Claude Cowork

- Athena Legal Solutions: https://athenalegalsolutionsllc.com

- Paul's Jewelers and the Seven C's Cafe, West Allis, WI: https://paulsjewelers.com

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1

🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109

🌐 Listen anywhere: https://businessing.captivate.fm/listen

📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com

👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #Sales #Networking #AIForSmallBusiness

Most business owners are asking oddly specific questions that are really just versions of the wrong question. The real one is simple. Does anybody actually want to buy what you're building?

Today on Businessing, Michael Rampolla of Fortum Advisors joins Pat to talk about solving the right problem, why "go fund yourself" beats chasing VC money, and how to pick the one task that actually moves your business forward. Then Andrea Hubbert of Hub & Company brings her brand strategy work to the Idea Slam, and the room figures out how to point AI at the right part of her process so it powers up her deliverables instead of doing the work for her. Plus the AI story of the day, where four AI models each got to run their own little society and the results were not even close. If you're a small business owner who stays busy without moving forward, this one's for you.

The Idea Slam is real conversation with real people solving real problems in real time. Listeners come on the air, tell Pat what they're working on right now, and the room makes it great together, live and with no net.

In this episode:

00:00 Monday open and the Fridays Off framework: find, fund, finish

03:00 Breaking news: the US-Iran conflict and the oil spike

06:00 A pancreatic cancer breakthrough and the start of hurricane season

08:00 Solve the Right Problem with Michael Rampolla of Fortum Advisors

23:30 Sponsor: Athena Legal Solutions

26:00 Idea Slam with Andrea Hubbert of Hub & Company

27:30 AI story of the day: what happens when AI runs a society

47:00 Sponsor: Paul's Jewelers and the Seven C's Cafe

49:30 Tweet of the day

50:00 Happy 6th birthday, SBOC

Resources mentioned:

- Michael Rampolla, Fortum Advisors

- Andrea Hubbert, Hub & Company (https://hubandcompany.com)

- Athena Legal Solutions (https://athenalegalsolutionsllc.com)

- Paul's Jewelers and the Seven C's Cafe (https://paulsjewelers.com)

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1

🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109

🌐 Listen anywhere: https://businessing.captivate.fm/listen

📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com

👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #SolveTheRightProblem #AIForSmallBusiness #BrandStrategy

Are you showing people the finish line and potentially scaring off the customers who could hire you? A new study on "fitspiration" content says showing the after photo can actually push people away, because it reminds them how far they are from where they want to be.

Today on Businessing, Pat unpacks a counterintuitive social media insight every owner needs to hear, then welcomes Tayler Cusick Hollman of Enji.co onto the Idea Slam to work through Enji.co's repositioning and the hunt for the user "aha moment" inside onboarding. Plus the latest AI market share numbers, a tweet that lands straight on Pillar 1 of the Fridays Off framework, and what's coming up in the SBOC for June.

In this episode:00:00 - Welcome and the three Fridays Off problems04:00 - The "after photo" trap: why your inspiration posts may be backfiring11:00 - It's always okay to ask for help. Build the relationships you'd actually call16:30 - Money Masters Bookkeeping18:30 - Idea Slam with Tayler Cusick Hollman of Enji.co42:00 - The AI scoreboard: ChatGPT, Gemini, Claude, Copilot44:30 - G2 Insurance47:00 - Tweet of the Day: are the people around you helping you grow?49:30 - SBOC update: Coffee Club, sixth birthday, weekly self-promo, design hierarchy52:30 - Fridays off and Monday's birthday party

Resources mentioned:- Enji.co (Tayler Cusick Hollman, co-founder)- Money Masters Bookkeeping: https://moneymasters4biz.com- G2 Insurance: https://g2insuranceservices.com- Theresa Wilmot, graphic designer (teaching design hierarchy in the SBOC)- SBOC26 Conference, September 15-17, Brookfield Sheraton

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109🌐 Listen anywhere: https://businessing.captivate.fm/listen📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #Marketing #SocialMedia #IdeaSlam

In an algorithmic, AI-powered, synthetic world, the people willing to share what made them who they are have the advantage. That's the operator-to-icon trade Matt Stone walked us through, and it's the kind of conversation that changes how you show up.

Today's big show. Matt Stone from The Bigger Stage explains the journey from competent operator to industry authority to icon, and why vulnerability (not polish) is the gateway. Then Jim Carlin from Systems Equal Freedom joins the Idea Slam to wrestle with whether being "the SOP guy" sells him short, and the answer lands. SOPs are a communication tool, and time compounds. Plus the AI story of the day on Google's overhauled search, the news on the Iran deal, NASA's moon base contracts, and the tweet that asks the real question. If social media isn't social anymore, what is it?

In this episode:

00:00 - Fridays Off framework: Freedom, Funding, Finish04:00 - Matt Stone on Operator to Authority to Icon30:00 - Money Masters Bookkeeping sponsor break32:00 - News: Iran deal, NASA moon base contracts34:00 - AI story of the day: Google's search overhaul37:00 - Idea Slam with Jim Carlin (Systems Equal Freedom)55:00 - G2 Insurance sponsor break56:00 - Tweet of the day: Social media isn't social anymore1:00:00 - SBOC community update: 6-year anniversary, 192 members1:02:00 - Close

Resources mentioned:

Matt Stone, The Bigger Stage: https://thebiggerstage.comThe Bigger Stage assessment: https://thebiggerstage.com/assessmentJim Carlin, Systems Equal Freedom: https://systemsequalfreedom.comMoney Masters Bookkeeping: https://moneymastersforbiz.comG2 Insurance Services: https://g2insuranceservices.com

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109🌐 Listen anywhere: https://businessing.captivate.fm/listen📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #PersonalBrand #SOPs #AIForSmallBusiness

Look at your to-do list. Cross something off, name one piece of sales activity for the day, and underline the one thing that has to get finished. Free, fund, finish. That's the daily reset.

Tuesday's show pulls a new opener out of the Fridays Off theory and runs it. Then we get into pay-what-you-want pricing (yes, the Radiohead model, this time at an Italian restaurant in Austin), an Idea Slam with Ann Gusiff on how to sell trust trailers when you have six niches and need to pick one, an AI gadget that claims it'll let you talk to your dog, and a Russell Brunson tweet that names the real fear most owners are carrying.

The Idea Slam is the heart of the show. Real owners. Real problems. The room makes it great together. Live. No net.

In this episode:

00:00 — Free, Fund, Finish: the daily reset

06:00 — News: Iran ceasefire framework

08:00 — Pay what you want pricing (Austin restaurant meets Radiohead)

13:00 — Money Masters Bookkeeping

15:00 — Idea Slam with Ann Gusiff: selling trust trailers

35:00 — AI story of the day: PettiChat claims you can talk to your dog

39:00 — G2 Insurance

41:00 — Tweet of the day: Russell Brunson on being seen failing

42:00 — SBOC update + four new members

45:00 — Close + Idea Slam sign-up

Resources mentioned:

- Ann Gusiff, Pro Video Pages (trust trailers for service providers)

- Money Masters Bookkeeping: https://moneymasters4biz.com

- G2 Insurance: https://g2insuranceservices.com (262-784-0644)

- Radiohead, In Rainbows (2007)

- Russell Brunson on X

- PettiChat (pre-production AI pet translator)

- Come on the show: https://event.smallbusinesscommunity.com/idea-slam-pat-miller

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1

🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109

🌐 Listen anywhere: https://businessing.captivate.fm/listen

📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com

👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #PayWhatYouWant #VideoMarketing #FridaysOff

You may call it creative hours, but the headline isn't your process. It's quit spending so much time in Canva. People don't buy the work you're proud of. They buy the result they want.

This episode is built around a live Idea Slam with brand designer Teresa Wilmot, who couldn't figure out why her $47-a-month membership wasn't selling. The answer turned into a coaching session anyone who sells a service needs to hear. Pat walks through why you have to sell the outcome instead of the process, why pricing problems are often value-communication problems, and why people-pleasing quietly keeps you from charging what you're worth. He also breaks down a big shift in Google search that's tanking website traffic, and what AEO and GEO mean for getting found now that AI answers come first. If you're a business owner doing your own marketing and wondering why the message isn't landing, this one is for you.

In this episode:

00:00 - Cold open and intro

03:05 - Welcome and the Idea Slam marathon kicks off

04:24 - Get ready to business: positivity, gratitude, and your one thing

10:39 - News you need: variable rate loans and rising interest rates

11:43 - 21 valedictorians and what an A-plus really earns

14:55 - Sponsor: Money Masters Bookkeeping

17:13 - Idea Slam with Teresa Wilmot: selling a membership nobody understands

23:09 - The cookie analogy: sell the result, not the recipe

27:55 - Why pricing is really a value and people-pleasing problem

34:36 - AI story: Google I/O, Gemini Spark, and the search change tanking traffic

41:33 - Tweet of the day

42:49 - What's happening in the SBOC

45:16 - Final thoughts and weekend send-off

Resources mentioned:

- Teresa Wilmot, brand designer, host of the DIY (Design It Yourself) course and Creative Hours membership

- Google I/O and Gemini Spark

- Money Masters Bookkeeping (show and conference sponsor)

- G2 Insurance, Brookfield (show and conference sponsor), g2insuranceservices.com

- Small Business Owners Community (SBOC)

Presented by

Money Masters Bookkeeping - https://www.moneymasters4biz.com

G2 Insurance - https://www.g2insuranceservices.com

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1

🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109

🌐 Listen anywhere: https://businessing.captivate.fm/listen

📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com

👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #SellTheResult #PricingStrategy #IdeaSlam

Half of the people polled said they'd rather give their money to brands that avoid AI. Stop the freaking presses...that's a market opportunity hiding in plain sight, and if you make something by hand, it belongs on the front page of your website.

Today's show is for business owners who want practical answers, not theory. Tanya Murphy from Cruise Planners drops five money tips for handling cash abroad so you stop leaking dollars on every transaction. We unpack a new study showing 50% of consumers would rather buy from brands that don't use AI, and we work through six cheap, easy fixes for working from a house where nobody respects your office. Plus the OpenAI lawsuit gets tossed, GLP-1s keep racking up surprise benefits, and a cul-de-sac in Atlanta fills up with Waymos for no good reason. With Memorial Day on Monday, you've basically got until Wednesday close of business to get anything done this week...let's use the time.

In this episode:

00:00 - Show open and what's on today

05:21 - Positivity, gratitude, and the number one task

09:10 - Tanya Murphy: 5 money tips for handling cash abroad

23:30 - News: OpenAI lawsuit tossed, GLP-1 mental health benefits, Waymo cul-de-sac

32:06 - AI Story of the Day: 50% of consumers want AI-free brands

36:02 - Idea Slam: 6 ways to work from home when there's no door

41:33 - SBOC community update, conference, and Memorial Day game plan

Resources mentioned:

- Tanya Murphy, Cruise Planners: https://tripsalive.com

- Money Masters Bookkeeping: https://moneymasters4biz.com

- G2 Insurance Services: https://g2insuranceservices.com

- SBOC Conference, September 15-17, Milwaukee area

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1

🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109

🌐 Listen anywhere: https://businessing.captivate.fm/listen

📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com

👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #AIForSmallBusiness #WorkFromHome #TravelTips

Six thousand CEOs were just surveyed, and 90% of them said AI has had zero impact on productivity. I'll tell you right now, Claude has changed my life and changed my business. Here's why owners are winning the AI race while corporations slow-walk it.

Today on Businessing, I'm back from three days off feeling like I've been shot out of a cannon. I went to the Claude Small Business meetup in Chicago, survived standing on stage in front of a hundred Claude users, and came home convinced that small business owners are getting the AI benefit faster than anybody. We also tackle a tough Idea Slam question: your biggest client is shopping around for your replacement while you're still working together. Do you confront them? No. You replace them first. And as always, we cover the news you need to sound like the most informed person in the room.

In this episode:

00:00 — Welcome and three-step Monday kickoff

06:00 — Positivity, gratitude, and the distraction of the day

14:00 — News: Musk vs OpenAI, the fighter plane crash, and your brain on exercise

24:00 — Money Masters Bookkeeping with Barbara Fausett

27:00 — Why 90% of CEOs say AI isn't working (and why they're wrong)

33:00 — My weekend with Claude in Chicago

42:00 — G2 Insurance with Tom

45:00 — Idea Slam: my biggest client is shopping for my replacement

50:00 — What's happening inside the SBOC right now

53:00 — Tomorrow's show: Tanya Murphy and our first live Idea Slam in a long time

Resources mentioned:

- Money Masters Bookkeeping (Barbara Fausett): https://moneymasters4biz.com

- G2 Insurance (Tom): https://g2insuranceservices.com or 262-784-0644

- Claude for Small Business: search "Small Business" in the Claude Plugins menu

- The Solow paradox (the productivity puzzle that's back in the news)

- Goldman Sachs cut its US productivity growth forecast from 2.5% to 1.8%

- Get your business on the national map: https://live.smallbusinesscommunity.com

🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1

🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109

🌐 Listen anywhere: https://businessing.captivate.fm/listen

📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com

👥 Small Business Owners Community: https://smallbusinesscommunity.com

#SmallBusiness #Entrepreneurship #PatMiller #AIForSmallBusiness #ClaudeAI #IdeaSlam