Buy, Build, Partner: Navigating Tech, Advocacy & Real Solutions in Parking

Summary

In this episode, Krista Olien, Clyde Wilson, and Leigh Thomas discuss the critical concepts of 'Buy, Build, Partner' in the parking industry. They explore the importance of partnerships in problem-solving, the need for advocacy within the industry, the challenges posed by buzzwords, and the necessity of managing digital payments effectively. The conversation emphasizes the importance of knowledge, communication, and staying focused on core competencies while navigating the evolving landscape of parking technology.

Takeaways

The concept of 'Buy, Build, Partner' is essential in the parking industry.

Partnerships can enhance problem-solving capabilities.

Advocacy for first-time parkers is crucial for effective communication.

Knowledge of your facility and its operations is key to advocacy.

Digital payments are a necessity that requires proper management.

Buzzwords can distract from real needs in the industry.

Understanding customer needs is vital for technology implementation.

Mentorship can provide valuable insights and guidance.

Staying focused on core competencies is important for success.

The parking industry must adapt to new technologies and solutions.

Chapters

00:00 Introduction to Buy, Build, Partner

09:08 The Importance of Partnership in Problem Solving

18:10 Advocacy in the Parking Industry

25:40 The Birth of FocusPoint and Flow Through

28:02 Lessons from Building vs. Buying Solutions

29:44 Navigating Buzzwords in the Industry

35:47 The Reality of EV Charging Solutions

41:07 Managing Digital Payments in Parking Operations

46:39 Our Parking Industry Podcast Wrap-Up