In this conversation, Dr. Arlie Millard, a naturopathic
doctor and LGBTQIA+ wellness expert, shares her insights on creating inclusive healthcare practices. She discusses her personal experiences with misgendering during treatment and emphasizes the importance of understanding both the
practitioner and patient perspectives. Dr. Millard advocates for cultural humility over cultural competency, encouraging practitioners to listen and learn from their patients' experiences. She provides practical steps for healthcare
providers to improve inclusivity and highlights the ongoing journey of learning and adapting in the field of healthcare.
o The dual perspective of clinician and patient
o Misgendering can significantly impact patient
o Practitioners should not place the burden of
o Cultural humility is essential in understanding
o Practitioners need to practice inclusive
o Fear of making mistakes should not prevent
practitioners from trying.
o Inclusivity in healthcare is a continuous
o Patients deserve to see practitioners who
understand their identities.
o Listening to patients enhances the therapeutic
o Resources and training are available to support
practitioners in inclusivity.
00:00 Introduction to Dr. Arlie Millard and Her Work
02:04 Personal Experiences with Misgendering in Healthcare
12:46 The Role of Practitioners in LGBTQIA+ Inclusivity
20:19 Cultural Humility vs. Cultural Competency
26:22 Overcoming the Fear of Missteps in Inclusivity
46:17 Practical Steps for Practitioners to Improve
About Dr. Millyard, she/her
Dr. Arlie Millyard (she/her) is a naturopathic doctor,
LGBTQ2SIA+ wellness expert, and co-founder of Heal All Consulting. Arlie helps health and wellness practitioners build more inclusive practices, so they can impact more lives. With over 12 years of lived, research, and clinical experience, Arlie brings a deep understanding of both the practitioner’s and
the patient’s perspective to the table, promoting clearer communication, increased trust, and better clinical outcomes for LGBTQ2SIA+ patients and their providers. Arlie is loved for her use of relatable storytelling to help practitioners become inclusive and affirming healers through her social media, workshops, and online courses.
Contact: [email protected]
https://healallconsulting.ca/
IG, Facebook: @healallconsulting
Resources noted in today’s show:
What Doctors Say, What Patients Hear by Danielle
Gilbert C, Millyard A. Putting Risk Factors in Context:
an Anti-Oppression Approach. CANDJ [Internet]. 2021 Jun. 8 [cited 2025 Jan.
3];28(1):25-31. Available from: https://candjournal.ca/index.php/candj/article/view/17
FREE checklist: https://healallconsulting.ca/checklist