Mediocrity is the result of lowered expectations when anything better is viewed as impossible. Excellence is achieved by striving for the impossible.

Your "WHY" is your purpose, your north star. Your "WHY" doesn't change even though the "what" will be constantly changing as circumstances change. When you're not clear about your "WHY", you lose your bearings when you get rerouted.

The Unique Value Proposition is the marketing strategy of informing customers about how your brand or product is superior or different to your competitors. It is easier said than done.

Two things that may be getting in the way of planning for your departure are a failure in time management and a failure in humility. Overcoming both are essential for long-term success.

One of the greatest keys to success for a business in the long term is effective succession planning. But many leaders put off planning for their departure, as if that day may never come.

Completing performance appraisals only at year end loses the real value of performance evaluations that comes from a continuous process that happens throughout the year.

Edmund Burke, the Irish statesman and philosopher said, "Nobody made a greater mistake than he who did nothing because he could do only a little." Do what you can with what you got—nothing more, nothing less.

Nothing is more irritating than for someone to come to a meeting unprepared. It wastes everyone else's time and makes that person look like a fool.

Wealth is morally neutral, but as MCI-WorldCom, Enron, Wells Fargo, Citigroup, and Purdue Pharma have shown, an unbridled pursuit of wealth can lead to our downfall.

A leader cannot effectively lead others without first leading themself to set and achieve goals that are aligned with his/her purpose. A pre-requisite to this self-leadership is a strong self-image which rests on self-love.