Who should AI trust?
Earlier this year, I met Drummond Reed at the KWAAI conference at Scale 23x, where he was presenting on decentralized trust.
I asked him a question:
Could decentralized trust apply to buildings?
It wasn’t a use case he had been thinking about.
As we talked through people, devices, AI agents, building systems, first responders, owners, operators, and digital twins, something clicked.
Buildings need decentralized trust, too.
That conversation led to Drummond joining our USGBC webinar on Ensuring Trust in AI for Building Operations, and continued in this latest Café Zai discussion.
A building is not just a collection of equipment.
It is a trust community.
People, devices, AI agents, utilities, digital twins, and emergency responders all interact continuously—but they should not all have the same authority, permissions, or level of trust.
As AI becomes part of building operations, the challenge isn’t simply making buildings smarter.
It’s establishing trusted relationships between people, devices, agents, and buildings, relationships that can be verified, governed, and scaled.
Thank you, Drummond, for bringing the Trust-over-IP perspective to the built environment.