This is the first episode of a new series titled “Judith’s Journals On” whereby Judith Virag, the CEO and founder of Clean Club Calgary, will seek to share her practical advice and suggestions around managing a small business. In fact, the focus on Customer Reviews outlined suggestions that could apply to virtually every small business, including:
Importance of focusing on core values
Try for volume (many reviews)
Use of Google reviews in combination with an automation software tool
Use of Slack to share customer reviews with staff
Expect that you WILL get negative reviews
When it comes to negative reviews, “Don’t make excuses; accept responsibility”To find out more about Judith Virag and her business, Clean Club Calgary, click on one or more of the links below:
Website | https://www.cleanclubcalgary.com/
Instagram | @cleanclubcalgary
Facebook | @cleanclubcalgary or via this link: https://www.facebook.com/cleanclubcalgary
Judith Virag on LInkedIn | https://www.linkedin.com/in/judith-virag-72b4775/
Universal Women’s Network (2020, Women of Inspiration - Customer Experience Award winner) | https://bit.ly/3uzugqq
NiceJob Inc | https://get.nicejob.com
Small Business | Entrepreneur | Startup | Calgary | YYC | Residential Cleaning | Commercial Cleaning | Canada | Podcasts | Customer Experience | Customer Care | Employee Management | Google Reviews | Automation software