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Call Center BS isn’t just for the call center industry. The content you will hear applies to anyone and everyone looking to make sales…eCommerce, affiliates, sales organizations, inside sales represen... more
FAQs about Call Center BS:How many episodes does Call Center BS have?The podcast currently has 12 episodes available.
April 18, 2019High Expectations, Implementing EOS, Don’t Go To CollegeBryan joins Anthony from the West Coast apartment in this week’s episode. The business is growing fast and will do over 200k in April just 9 months into the new business. They discussed implementing the Entrepreneurial Operating System to run their business more efficiently, as well as other BS. Enjoy the show!...more58minPlay
April 10, 2019Operation “Brace Yourself”, Mentor Mike, My Finger HurtsIt’s been 2 weeks since the last show, Kevin joins Anthony in the NJ office. The FEDS just took had a huge take down called “Operation Brace Yourself”. Their Call Center business is growing rapidly and Anthony has a problem with an infected finger....more37minPlay
March 29, 2019Dealing With A Violent Employee, Making Smart Decisions For Company GrowthPatrick joined Anthony from the Anaheim office. The company is at a pivotal point of growth and there are some decisions that need to be made. There was a bizarre incident with a violent employee who threatened other reps and management....more44minPlay
March 20, 2019Be Aggressive, 75 Day Challenge, Cheating Vegas, BitcoinIn this episode, Anthony and Kevin talk about stepping up the call center and being aggressive. Anthony issues Kevin the 75 day challenge. Kevin thinks he can cheat Vegas without getting beat up. Is it time to buy Bitcoin?...more54minPlay
March 13, 2019Call Center BS Theater Edition: Are You In A Bitchy Mood?In this episode, my guests were performers Jason Compton and Annie Jay who are producing a Call Center play called Dog Collar, about job interviews and the people who inflict them. It’s a very funny concept about ridiculous Call Center surveys like “Bitch Caller”, surveying people who are in a bitchy mood lol. Dog Collar…...more39minPlay
March 08, 2019LeadsCon Recap, Disgruntled Sales Reps, Artificial Intelligence, Reverse HibachiBryan and Anthony return from LeadsCon in Vegas. The guys share their experience from the event. Bryan discusses a few issues at the office in Anaheim regarding data and handling a disgruntled employee. They test out a new AI company with a live call….Anthony blows up about Hibachi and provides a solution to the problem....more1h 6minPlay
February 27, 2019LeadsCon, Call Center BS on Netflix, Surprise Visit, Failed SurgeryBryan Loving joins Anthony in today’s show from the apartment in Orange County. It’s been an interesting week at the call center. Failed hire’s in New Jersey with the new campaign has Kevin on OCD overload. There was a surprise visit that was quite interesting along with Anthony being invited to participate in a play…...more1h 3minPlay
February 21, 2019Call Center BS – High Blood Pressure, Hiring Reps Problem, Avicii, UFC Week 3 Gambling UpdateIn this episode, Anthony discusses his high blood pressure issue he’s been dealing with. Kevin talks about the new hire problems they’ve been having as well as the UFC gambling business model. Enjoy!...more33minPlay
February 13, 2019Call Center BS – Using Trello, Hiring Sales Reps, Cryrotherapy, Mike TysonIn this weeks episode, Anthony and Kevin discuss using Trello to get shit done, hiring sales reps, Anthony’s cryotherapy experience and Mike Tyson’s new career. They also talked about the lagging “culture” of DMV, the post office and TSA pre-check offices. Enjoy the show. Connect with us at CallCenterBS.com...more56minPlay
February 06, 2019Call Center BS – Running Multiple Campaigns, Private Jets, Gambling on UFC, Selling HoagiesIn episode 2, Bryan Loving from Anaheim joins Anthony & Kevin to discuss the new campaign they are running. The conversation quickly turns into a multitude of topics that have nothing to do with Call Centers, including the private jet industry, gambling on Draft Kings and the failure rate of small businesses....more1h 7minPlay
FAQs about Call Center BS:How many episodes does Call Center BS have?The podcast currently has 12 episodes available.