Call Center BS

Bryan joins Anthony from the West Coast apartment in this week’s episode. The business is growing fast and will do over 200k in April just 9 months into the new business. They discussed implementing the Entrepreneurial Operating System to run their business more efficiently, as well as other BS. Enjoy the show!

It’s been 2 weeks since the last show, Kevin joins Anthony in the NJ office. The FEDS just took had a huge take down called “Operation Brace Yourself”. Their Call Center business is growing rapidly and Anthony has a problem with an infected finger.

Patrick joined Anthony from the Anaheim office. The company is at a pivotal point of growth and there are some decisions that need to be made. There was a bizarre incident with a violent employee who threatened other reps and management.

In this episode, Anthony and Kevin talk about stepping up the call center and being aggressive. Anthony issues Kevin the 75 day challenge. Kevin thinks he can cheat Vegas without getting beat up. Is it time to buy Bitcoin?

In this episode, my guests were performers Jason Compton and Annie Jay who are producing a Call Center play called Dog Collar, about job interviews and the people who inflict them. It’s a very funny concept about ridiculous Call Center surveys like “Bitch Caller”, surveying people who are in a bitchy mood lol. Dog Collar…

Bryan and Anthony return from LeadsCon in Vegas. The guys share their experience from the event. Bryan discusses a few issues at the office in Anaheim regarding data and handling a disgruntled employee. They test out a new AI company with a live call….Anthony blows up about Hibachi and provides a solution to the problem.

Bryan Loving joins Anthony in today’s show from the apartment in Orange County. It’s been an interesting week at the call center. Failed hire’s in New Jersey with the new campaign has Kevin on OCD overload. There was a surprise visit that was quite interesting along with Anthony being invited to participate in a play…

In this episode, Anthony discusses his high blood pressure issue he’s been dealing with. Kevin talks about the new hire problems they’ve been having as well as the UFC gambling business model. Enjoy!

In this weeks episode, Anthony and Kevin discuss using Trello to get shit done, hiring sales reps, Anthony’s cryotherapy experience and Mike Tyson’s new career. They also talked about the lagging “culture” of DMV, the post office and TSA pre-check offices. Enjoy the show. Connect with us at CallCenterBS.com

In episode 2, Bryan Loving from Anaheim joins Anthony & Kevin to discuss the new campaign they are running. The conversation quickly turns into a multitude of topics that have nothing to do with Call Centers, including the private jet industry, gambling on Draft Kings and the failure rate of small businesses.