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Call Dad's Fostering Communication Podcast episodes
- Big Changes, Bigger Opportunities
On this episode, Matt Stewart breaks down the big changes coming our way — from AI answering phones to new support roles and plenty more!
44 min - From First Hello to Welcome Home
On this episode, Reba Walker of our HR department discusses developing the framework of the recruiting department, her transition into HR, and opportunities at Call Dad.
48 min - Out of the Attic and Into the Office
On this episode, Connor Coutant tells of his journey from Chick-Fil-A manager, to Dad U graduate, to Recruiter!
45 min - It's Your Own Ass Fault
On this episode, Todd and Matt discuss goal-setting during PDPs and why we sometimes struggle with accomplishing goals.
51 min - Sharpening the Saw with Training
On this episode, Todd Liles, owner of Service Excellence talks the state of the HVAC industry as a whole, the "special sauce" that makes Call Dad unique, and much much more!
53 min - Training the Dad Way
On this episode, Derik talks training classes and how to maximize them for success!
33 min - Straight From the Mule's Mouth
On this episode, David talks his early career and how he got into HVAC along with Hurricane Helene and its impact on the team and the Asheville area.
50 min - Shaping Our Brand Voice
On this episode, our Head of Marketing & Brand Experience talks about her 20 years in the trades and all things brand-related!
34 min - Dialing in to Dad
On this episode, Amye Grant, our Customer Experience Manager talks all things call center and Call Dad growth!
38 min - 50 min
About Call Dad's Fostering Communication Podcast
From the publisher's feed
Welcome to the Fostering Communication podcast, an internal podcast hosted by the one and only Matt Pozda, our CEO and visionary. Each episode will feature one interview with a Call Dad employee or…
someone tied to the company!