Call HR

Host Michelle Volberg, Founder and CEO of Twill, brings on Tracy St. Dic, Global Head of Talent at Zapier — where the old hiring playbook is dead and AI fluency isn't a nice-to-have anymore.

Listen to hear:

• Tracy's team uses AI to interview candidates at Zapier — and why it works
• Standing out in a competitive job market (yes, even against AI)
• Nailing the dreaded "biggest weakness" question
• The right and wrong ways to use AI in an interview
• Automation, hiring experiments, and what's coming next

Follow Tracy & Check out Zapier’s Career Page:

• LinkedIn: Tracy St. Dic
• Zapier Jobs

Follow Call HR:

• Tik Tok: ⁠@CallHRPodcast⁠
• Spotify: ⁠@CallHRPodcast⁠
• Apple Podcasts: ⁠@CallHRPodcast⁠
• YouTube: ⁠@CallHRPodcast⁠
• Instagram: ⁠@CallHRPodcast⁠

Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com

Host Michelle Volberg welcomes Tom Osmond, Managing Director of Human Capital at Apollo, who has shaped people strategy at some of the most high-profile firms in finance and beyond — including Goldman Sachs, BlackRock, WeWork, and PWC. In this episode, they dig into what it takes to lead HR through chaos, why even Navy Seals need rest, and how AI is finally coming for the 100-hour work week.

Listen to Hear:

• The inside story of getting the call to “remove the CEO over the weekend” at WeWork
• Why Apollo brings in a Navy Seal to talk about rest and runs two company-wide “slowdowns” a year
• His honest take on 100-hour work weeks in finance: sometimes necessary, but the model is broken
• Why 93% of Apollo employees are using AI monthly and how it’s changing the way people work
• Why he always responds to warm intros but never to cold LinkedIn DMs
• The candidate who got blocked by an entire HR team after blasting their resume to every person at a hedge fund
• Why experience matters more than school prestige — and why a typo on your resume is a dealbreaker

Follow Tom & Check out the Apollo Careers Page:

• Linkedin: ⁠Tom Osmond⁠
• Apollo: ⁠Careers Page
  

Follow Call HR:

• Tik Tok: ⁠⁠@CallHRPodcast⁠⁠
• Spotify: ⁠⁠@CallHRPodcast⁠⁠
• Apple Podcasts: ⁠⁠@CallHRPodcast⁠⁠
• YouTube: ⁠⁠@CallHRPodcast⁠⁠
• Instagram: ⁠⁠@CallHRPodcast⁠⁠

Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com

Host Michelle Volberg welcomes Peter Naylor, the first-ever Chief Client Officer at Nielsen, who has built and scaled ad-sales teams at some of the biggest names in media. Peter launched Netflix's ad-supported tier as their first head of sales, grew Hulu's ad business to $1.5 billion, ran ad sales at Snap, and led digital Ad sales at NBCUniversal. In this episode, they dig into what it takes to build world-class sales organizations, the future of advertising, and what separates a good salesperson from a great one.

Listen to Hear:

• How Peter defines his leadership style as a "servant leader" — and what that looks like in practice
• The inside story of launching Netflix's ad-supported tier and giving viewers the choice to opt in to ads
• Why AI is "here to stay" — and how the potential AI bubble differs from the dot-com bust
• His advice to young ad sellers: be "multilingual" and fluent in both creativity and technology
• Why sales is an art, not just a science — and why EQ matters more than most people think
• Why "hiring slow" is his biggest HR ick and annual reviews are a process that desperately needs fixing
• The worst pitch he's ever sat through
• The one thing candidates think impresses him but doesn't (spoiler: it's name dropping)
• Why short tenures across multiple jobs are a red flag on a resume
• How he landed his role at Nielsen after the CEO cold DM'd him on LinkedIn

Follow Peter & Check out the Nielsen Careers Page:

• Linkedin: Peter Naylor
• Nielsen: Careers Page

Follow Call HR:

• Tik Tok: ⁠⁠@CallHRPodcast⁠⁠
• Spotify: ⁠⁠@CallHRPodcast⁠⁠
• Apple Podcasts: ⁠⁠@CallHRPodcast⁠⁠
• YouTube: ⁠⁠@CallHRPodcast⁠⁠
• Instagram: ⁠⁠@CallHRPodcast⁠⁠

Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com

In today's episode, host Michelle Volberg welcomes career coach and social media personality Grace McCarrick, who has built a massive following by sharing the real truth about how to succeed at work. Known as Gen Z's unofficial (but favorite) work mentor, Grace has coached teams at companies like Amazon, Spotify, Uber, and DoorDash. In this episode, they dig into what actually drives career growth, going viral on Tik Tok, and why soft skills matter more than most people think.

Listen to hear more about:

• How Grace defines soft skills, and why discernment is critical for navigating workplace politics
• Why looking polished at work actually matters
• The number one way to get promoted
• How remote work can quietly deplete your "bank of goodwill" with colleagues — and what to do about it
• The misconception that entrepreneurship is the easy path, when it's actually the hardest one
• How Grace went viral on Tik Tok, and the conversation she's created about whether Gen Z is too "soft" in the workplace today

Follow Grace Across Socials Today:

• Tik Tok: @graceforpersonalityhires
• Instagram: @grace_mccarrick
• Linkedin: Grace McCarrick
• Website: Grace McCarrick

Follow Call HR:

• Tik Tok: ⁠@CallHRPodcast⁠
• Spotify: ⁠@CallHRPodcast⁠
• Apple Podcasts: ⁠@CallHRPodcast⁠
• YouTube: ⁠@CallHRPodcast⁠
• Instagram: ⁠@CallHRPodcast⁠

Call HR is brought to you by Twill — get paid to refer your friends to jobs at Google, Zapier, and the fastest-growing startups. Yes, really. withtwill.com