Ever wondered why your chiropractic marketing seems to be generating leads but not patients? The problem might not be your marketing strategy or the quality of leads—it could be what happens after those leads come in.

Jen Troy of The Troy Method pulls back the curtain on one of the most overlooked aspects of practice growth: consistent, professional lead follow-up. Most chiropractic offices make just 2-3 call attempts before abandoning a lead, mistakenly believing that "if they wanted our help, they would call back." This approach is essentially burning your marketing dollars.

The truth is that modern lead conversion requires persistence and a systematic approach. Your front desk staff might be excellent, but they're juggling multiple responsibilities, making dedicated lead follow-up nearly impossible. The result? Potential patients slip through the cracks while you continue investing in marketing that seems ineffective.

In this eye-opening conversation, we explore why the traditional approach to handling patient calls doesn't work for marketing leads, how the mindset behind follow-up calls needs to shift from "bothering people" to "helping them find better healthcare," and practical solutions for practices of all sizes. Whether you handle marketing in-house or work with an agency, you'll discover why successful conversion requires an intentional process rather than a casual approach.

Ready to stop wasting your marketing budget and start converting more of your leads into patients? This episode provides the insights and strategies you need to close the gap between lead generation and new patient appointments. Your marketing isn't broken—your follow-up system might be.

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