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Call Your Agent, Not the 800 Number (and Stop Slipping on Aisle 12)
Dennis and Stephanie are back, slightly feral from life and over-caffeinated, to talk about everyone’s favorite topic: insurance claims and the chaos gremlins who come with them.
In this episode they drag busted water heaters, confused adjusters who don’t seem to know the actual policy, subs who cut clearly marked gas lines, and people who magically “discover” five extra passengers after a fender bender. They break down why you should call your agent before you mash that 800 number, why you have to mitigate damage (yes, you were right to dry your house out), how diminished value on your car really works, and why people suddenly find their inner actor the minute money is mentioned.
They also get into group health freak-outs, slip-and-fall frequent flyers, and one “imbibing” former client who absolutely proved why you should just tell your agent the truth the first time.
If you’ve ever stared at a mess and thought, “Is this a claim or just a Tuesday?” — this one’s for you.
Chapters
0:00 – Cold Open & Name Butchering
1:25 – Texas Fall, Coffee, and Catching Our Breath
1:37 – The Busted Water Heater & The ‘You Shouldn’t Have Done That’ Adjuster
3:13 – Where Have All the Good Adjusters Gone?
6:02 – When Your Agent Shows Up to the Adjuster Meeting
7:40 – Before You Call the 800 Number… Call Your Agent
8:42 – Gas Line, Subcontractor, and “Please Breathe”
11:18 – Group Health Panic: “I’m Going to Get Dropped!”
13:50 – Car Accident 101 & Diminished Value
17:18 – Cones, Closed Lanes & “Yeah… You’re Still at Fault”
21:29 – Take Pictures, Take Video, Trust No One After Money Enters the Chat
23:52 – Greed, Fender Benders & Professional Claimants
26:34 – If You’re Afraid to Call Your Agent… Get a New Agent
28:17 – The “Imbibing” Former Client & Why You Shouldn’t Lie
30:56 – Final Takeaway: Call Us Before You Freak Out
View all episodes
By Insurance Gone WildDennis and Stephanie are back, slightly feral from life and over-caffeinated, to talk about everyone’s favorite topic: insurance claims and the chaos gremlins who come with them.
In this episode they drag busted water heaters, confused adjusters who don’t seem to know the actual policy, subs who cut clearly marked gas lines, and people who magically “discover” five extra passengers after a fender bender. They break down why you should call your agent before you mash that 800 number, why you have to mitigate damage (yes, you were right to dry your house out), how diminished value on your car really works, and why people suddenly find their inner actor the minute money is mentioned.
They also get into group health freak-outs, slip-and-fall frequent flyers, and one “imbibing” former client who absolutely proved why you should just tell your agent the truth the first time.
If you’ve ever stared at a mess and thought, “Is this a claim or just a Tuesday?” — this one’s for you.
Chapters
0:00 – Cold Open & Name Butchering
1:25 – Texas Fall, Coffee, and Catching Our Breath
1:37 – The Busted Water Heater & The ‘You Shouldn’t Have Done That’ Adjuster
3:13 – Where Have All the Good Adjusters Gone?
6:02 – When Your Agent Shows Up to the Adjuster Meeting
7:40 – Before You Call the 800 Number… Call Your Agent
8:42 – Gas Line, Subcontractor, and “Please Breathe”
11:18 – Group Health Panic: “I’m Going to Get Dropped!”
13:50 – Car Accident 101 & Diminished Value
17:18 – Cones, Closed Lanes & “Yeah… You’re Still at Fault”
21:29 – Take Pictures, Take Video, Trust No One After Money Enters the Chat
23:52 – Greed, Fender Benders & Professional Claimants
26:34 – If You’re Afraid to Call Your Agent… Get a New Agent
28:17 – The “Imbibing” Former Client & Why You Shouldn’t Lie
30:56 – Final Takeaway: Call Us Before You Freak Out