Calling Operator with Laura Nicol

Mikayla builds brands people can't stop talking about. Her latest project is Tracksuit, recognised in The Generalist's Future 50 list as one of the world's highest potential startups. We dive into her career journey from beer to beauty to B2B SaaS; the bumpy (but amazing) road of marketing leadership to $15 million ARR at Tracksuit; the challenges of rapid growth; her experience serving in her first startup board seat; and the role brand will play in the world automated by AI. Plus, some real talk on finding your identity beyond work, fighting for your seat at the table and the power of kindness.

Find Mikayla:

Mikayla's Northstars and frameworks:

Kieran Flanagan - Hubspot

• He co-hosts the Marketing Against the Grain podcast

Emily Kramer - B2B SaaS advisor (pay for her Substack)

• She writes the MKT1 newsletter  (Mik recommends subscribing)

ANZ operators—ones to watch:

Other folks mentioned in the episode:

Guest ideas?

Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.

A note from your host, Laura:

My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.

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Episode summary:

This week, we’re thrilled to introduce Laura Nicol, the new host of the Calling Operator podcast! In this special transition episode, we get to know Laura and her incredible journey—from the front rows of London Fashion Week beside Anna Wintour and Vivienne Westwood to the picturesque Queenstown, New Zealand, where she was among the first employees at First Table, and finally, her role as Chief of Staff to Maxine Minter at Co Ventures.

Laura shares her insights on thinking driven by repeatable motions, learning resilience from athletes, and the unique perspective of the CoS role. She also provides an amazing list of resources that have shaped her career.

Join us as we explore Laura's story, her plans for the podcast's future, and how she’s ready to supercharge Calling Operator beyond our wildest dreams. Tune in for an episode filled with personal stories, inspiring discussions, and exciting new beginnings.

Find Laura:

• LinkedIn

Laura's Northstars and frameworks:

Other mentions: 

Guest ideas?

Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.

A note from your host, Laura:

My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.

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Episode summary:

This week, we sat down with Shilpa Mohan, Head of Operations at ProcurePro. We explore themes of confidence, career transitions, and true self-belief beyond external validation. Shilpa shares her inspiring vision for diversity in startups, highlighting the positive changes happening in the ecosystem. Tune in for personal stories, insightful discussions, and thought-provoking ideas on building a better future in tech.

Shilpa's resources: 

Guy Raz: How I built this podcast Acquired podcastScaling people: tactics for management & company building, Claire Hughes Johnson

Guest ideas?

Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.

A note from your host, Laura:

My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.

Never miss an episode:

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Episode summary:

This week, Georgia Marshall takes us through her journey from Fishburners to founding Humans for Good and Flock. Georgia shares her experiences building communities, running pitch nights, and developing Flock, a database of diverse communities. Discover how she creates meaningful connections and leverages no-code tools. Perfect for anyone interested in community building and the future of co-living. Tune in for practical insights and inspiration.

Guest ideas?

Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.

A note from your host, Laura:

My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.

Never miss an episode:

Subscribe on your favourite platform:

Dive into Jared Bergman's journey on this week's episode, where he shares his transition from developing bionic eyes at university to pushing the boundaries of biotech at Vow. Discover the thrilling world of engineering innovative solutions for sustainable food production. This episode is a must-listen for anyone intrigued by the intersection of technology and sustainability—where science meets the dinner table. Join us to explore how Jared's work at Vow is shaping the future of food. Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.   Never miss an episode: Subscribe on your favourite platform: - Spotify - Apple Podcasts - (Other) CallingOperator.com

This week, we delve into Gaby's journey from founding Flaunter to spearheading operations and growth at Carted. Gaby takes us through her unique journey back to an operational role after experiencing the highs and lows of being a founder herself, the shifts in mindset and approach required when moving from leading your business to amplifying someone else's vision. Guest ideas? Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.   A note from your host, Laura: My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.   Never miss an episode: Subscribe on your favourite platform: - Spotify - Apple Podcasts - (Other) CallingOperator.com

Resources mentioned:

Guest ideas?

Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.

A note from your host, Laura:

My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.

Never miss an episode:

Subscribe on your favourite platform:

Resources mentioned:

Fair Play by Eve Rodsky

Emotional Agility by Dr. Susan David

Guest ideas?

Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.

A note from your host, Laura:

My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.

Never miss an episode:

Subscribe on your favourite platform:

Find Deanna here:

TikTok / @deanna.stem

Instagram  @deanna.stem

https://dhood.io/ 

Resources mentioned: 

Quiet: the power of introverts in a world that can't stop talking

Brave not Perfect: Fear less, Fail more and Live Bolder

https://www.meetup.com/ <--- The power of connections 

Guest ideas?

Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.

A note from your host, Laura:

My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.

Never miss an episode:

Subscribe on your favourite platform:

You can find Sam here on Linkedin 

Resources mentioned: 

WGEA report: Gender Pay GapFair Work amendments 2024 Josh Bersin Podcast

Guest ideas?

Do you have an operator on speed dial who could be perfect for the show? Please share your suggestions with me via LinkedIn.

A note from your host, Laura:

My goal for Calling Operator is to open-source stories from startup operators across various functional areas and learn how they excel at building and scaling companies. As a Chief of Staff, I often find myself in (virtual) rooms with people facing similar challenges and reinventing the wheel. I want this podcast to open a line for operators across Australia and New Zealand to learn from fellow operators. Each episode shares personal stories, the execution behind big ideas, career-defining moments, successes, failures, and lessons.

Never miss an episode:

Subscribe on your favourite platform: