Attorney at Work Today

Calming Down an Angry Client


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As much as we like to believe that if we do everything well, our clients will always love us, it’s just not true. Here are 10 steps to soothe an angry client.

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Adapted from an article by Merrilyn Astin Tarlton.

Click here to read the full article. Head to Attorney at Work for more really good ideas.

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Attorney at Work TodayBy The Legal Broadcasting Company