Can AI make us more empathetic?  

If you are one of the 80% of leaders who think that empathy makes you weak and that you don't have time, think again. Empathy might be the most crucial skill in today's business world to drive engagement (among employees and consumers), foster innovation, and enable true diversity and inclusion in the workplace.

Not only does empathy make us better humans, but it also makes us better leaders.

 During a recent discussion with @MinterDial about his great book #heartificialempathy, I realised that AI could help us become more human

• AI can help us augment our cognitive empathy by accelerating our knowledge about people's culture and context.

• The process of encoding AI with empathy grows us as humans because we need to decode and deepen the science of empathy.

• The rise of machines invites us to grow our humanity as a superior skill.

Here are a few notes from the conversation

2. Make human impact part of your strategy. It must be real and genuinely aligned with values and business intention.

3. Empathy requires curiosity and being present and freeing ourselves from our own biases.

4. Empathy starts with self-empathy: being real, allowing emotions and imperfections.

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#BeautyIndustry #FashionIndustry #CSR #CorporateSocialResponsibility #Sustainability #Innovation #DiversityandInclusion #EmployeeEngagement #ConsumerEngagement