Listen to this podcast if you'd like to know what is involved in maintaining a cloud contact centre, and whether you should do it yourself or ask for help from the vendor

Can you maintain a cloud contact centre yourself?

Cloud Telephony Integration or CTI
What is CTI,
What are the benefits for your customers and agents
How to select and deploy a solution

Business

Technology

Cloud Telephony Integration or CTI What is CTI, What are the benefits for your customers and agents How to select and deploy a solution

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Can you maintain a cloud contact centre yourself?

Can you maintain a cloud contact centre yourself?