In this interview, Mandi Ellefson of The Hands-Off CEO talks about how business owners need to add more value to their services so they can charge more; why you need to sell clients on results, not your process; and the hard truth that the reason your business isn't scaling is because it isn't profitable enough. Mandi also warns about what happens when a business owner is stuck in the 'doer' mode, spending too much time actually doing their service and not enough time growing their business.