On today's episode of the Spapreneur® podcast it's all about hair and policies. Sessy's hair stylist didn't follow the 5 Pillar and her hair paid the price. Do you have a backup plan if you're injured or suddenly can't work?

Topics Covered

• The great hair debacle - 2020 strikes again
• What's More Important? Your Hair or Your Pride?
• Don't talk while the dryer is going
• Are you in the position to keep your business if you have an emergency?
• Front desk that works
• Building a Team that Can Pick Up when You Fall Down
• You will Never, Ever Scale if You Can't Relinquish Control
• You Have to Have a Plan if Emergencies Happen