Why do we keep doomscrolling even when it makes us feel terrible? Why does a single bad mood in the office spread like wildfire? The answer lies in Feedback Loops. In this episode, we deconstruct the four "genres" of feedback from the addictive "Enhancing Loop" to the dangerous "Forgotten Loop" that wreaks havoc in the shadows. We move beyond just identifying the problem and provide a 5-step framework to transform your habits and your organization into an Adaptive powerhouse that learns, adjusts, and wins.

Non-profits run on urgency, but often sacrifice effectiveness for activity. We challenge the myth that you're too busy to listen. Learn why stakeholder feedback from clients, staff, and donors is not a chore, but the most powerful tool for maximizing mission impact and accountability. Discover how to create a simple, reliable feedback loop that validates your programs, secures future funding, and truly empowers the community you serve.

Have you ever felt lost just steps away from your destination, but unable to find the right path?
Studies show that nearly 1 in 5 hikers lose their way near the very start of their journey simply because they take their eyes off their goal.

In this podcast, we explore the barriers that keep us from reaching our personal and professional “peaks.” Discover how setting a clear goal or destination can help guide your feedback, shape your questions, and make a lasting impact in your nonprofit work.

Candid was born out of a decade of listening. Our clients often asked for proven ways to turn feedback into real improvement within human service organizations. After ten years of sharing our insights one conversation at a time, we wrote Candid to make those best practices available to every provider committed to learning, listening, and growing.