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Car Guy Coffee episodes
- NCM Event Conversations feat. Carol MarshallNCM Event Conversations feat. Carol Marshall
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Carol Marshall of Active Engage, the event’s title sponsor, to discuss why in-person engagement and human-to-human conversations still matter in a noisy world. Carol shares how Active Engage supports dealers by having live, unscripted 10–12 minute conversations with customers, helping sales and service teams follow up with confidence and reduce “dead lead” fatigue.
Join us at NCM’s first-ever Fuel the Future May 18th-20th – An NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
Register Now!
https://go.ncmassociates.com/Fixed-Ops-Summit.html
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certifiedsolutionaries.com15 min - NCM Event Conversations feat. Kyle DisherNCM Event Conversations feat. Kyle Disher
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Kyle Disher of RevDojo to talk about saying “yes” to tough projects, creating solutions for dealers and vendors, and growing his business through bold execution.
Join us at NCM’s first-ever Fuel the Future May 18th-20th – An NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
Register Now!
https://go.ncmassociates.com/Fixed-Ops-Summit.html
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carguycoffee.com
certifiedsolutionaries.com15 min - NCM Event Conversations feat. Ben HadleyNCM Event Conversations feat. Ben Hadley
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Ben Hadley of Auto Genius about sponsoring an event at Arrowhead Stadium and seeing their logo on the Jumbotron. Ben shares Auto Genius’ rapid growth since November with Speed Layer reaching close to 500 domains, driven by a Slack community inspired by NCM’s Internet 20 group and a “market product fit” approach of building what dealers ask for.
Join us at NCM’s first-ever Fuel the Future May 18th-20th – An NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
Register Now!
https://go.ncmassociates.com/Fixed-Ops-Summit.html
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carguycoffee.com
certifiedsolutionaries.com22 min - NCM Event Conversations feat. WOCANNCM Event Conversations feat. WOCAN
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Mable, Jessica, and Michelle from WOCAN at an NCM event in Kansas City, discussing the welcoming, collaborative atmosphere and the value of learning from industry leaders and new vendors. They highlight WOCAN’s mission as an inclusive network, the importance of amplifying women’s voices in automotive, and a smooth leadership transition driven by teamwork, humility, and shared purpose.
Join us at NCM’s first-ever Fuel the Future May 18th-20th – An NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
Register Now!
https://go.ncmassociates.com/Fixed-Ops-Summit.html
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certifiedsolutionaries.com16 min - NCM Event Conversations feat. Russell “Russ Flips Whips” RichardsonNCM Event Conversations feat. Russell “Russ Flips Whips” Richardson
In this special Series NCM Event Conversations we grabbed a few of our favorite guest to talk about their experiences and whats happening in our Industry. In this interview Lou Ramirez and Fred Lennartz speak with Russell “Russ Flips Whips” Richardson about building a personal brand through social media in automotive. Russ explains that social media activity should be mandatory in dealerships only if leaders are willing to lead by example, emphasizing consistent posting on workdays and authentic “edutainment” over repetitive sales pitches.
Join us at NCM’s first-ever Fuel the Future May 18th-20th – An NCM Fixed Ops Summit, an experience built for leaders ready to elevate performance, profitability, and the customer journey through modern systems and by utilizing AI-driven innovation.
Register Now!
https://go.ncmassociates.com/Fixed-Ops-Summit.html
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certifiedsolutionaries.com14 min - Coffee Guy Coffee & 800% Life’s Evan Walters & Sam CoxCoffee Guy Coffee & 800% Life’s Evan Walters & Sam Cox
Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.
In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Evan Walters and Sam from 800% Life to talk about Kentucky’s automotive momentum, their growing network, and how they’re helping dealers scale. Evan shares that 800% has added about 18 rooftops in the last 30 days and is focused on onboarding, process building, and preparing to scale to 50–100 rooftops per month. In a “great news” segment, Sam celebrates speaking at NADA, launching the Evening Drive podcast with Evan, and recovering from a back injury, while Evan highlights new dealer work, his family, and a health journey with his wife.
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certifiedsolutionaries.com34 min - Fixed Ops Forward feat. Rick UlinFixed Ops Forward feat. Rick Ulin
Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.
In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Rick Ulin to discuss what’s brewing in fixed operations and why NCM is launching its first Fixed Ops Fuel the Future Summit in Kansas City. Rick shares how NCM helps dealerships navigate fixed ops challenges through disciplined people-and-process training, KPI focus, and improved retention, especially as RO counts stay flat. The conversation highlights recurring service department breakdowns like scheduling workload, customer communication, effective video inspections, fixing cars right the first time, and delivering on time with clear updates.
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certifiedsolutionaries.com38 min - Grounds for Growth “The Second Cup” feat. Todd KatcherGrounds for Growth “The Second Cup” feat. Todd Katcher
Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.
In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Todd Katcher with Digital Dealership System to recap NADA and discuss how meeting customers in person drove upgrades from existing clients. Todd shares key show highlights, including using a touchscreen for live demos and explaining the difference between static reports and real-time leaderboards that motivate sales and fixed ops teams throughout the day.
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certifiedsolutionaries.com34 min - Coffee Guy Coffee Podcast & Dealer Pay Live “Breaking Free from Siloed Tech” with Julie DouglasCoffee Guy Coffee Podcast & Dealer Pay Live “Breaking Free from Siloed Tech” with Julie Douglas
Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.
In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Julie Douglas of Dealer Pay in St. Augustine after NADA about why dealerships need integrated, non-siloed technology to improve customer experience, reduce manual work, and increase profitability. Julie explains how disconnected systems create clunky workflows, drive inefficiency, and force employees to spend significant time reconciling across platforms, while also increasing compliance and fraud risk.
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certifiedsolutionaries.com27 min - Car Guy Coffee Podcast Presents #5Liner feat. Brooke GuyCar Guy Coffee Podcast Presents #5Liner feat. Brooke Guy
Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.
In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Brooke Guy, a third-generation dealer from Pawleys Island, South Carolina, to share her journey in the family dealership. Brooke explains her “why” as a drive to win, faith, honoring her grandfather’s legacy, and pushing the store to the next level, and describes how she stayed in automotive through early reluctance, travel opportunities, and overcoming the challenges of finance.
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certifiedsolutionaries.com39 min
About Car Guy Coffee
From the publisher's feed
Just a Couple of Car Guys Helping Bring Some Get Up & Go to Professionals Related to the Automotive Industry. We Aim to Educate, Motivate, and Inspire our Audience as We Brew Up the Best Blend of…
Solutions to Current Challenges, In-between Cry Laughing!