Women are driving innovation, improving patient care and leading independent pharmacies through a changing healthcare landscape. In this episode, hosts Jason Callori, Michelle Britt (SVP, Retail Independent, Inside Sales & First Vet Services), and Chelsie Waite (Director of Sales, Retail Independent Sales - West Region) sit down with two remarkable women leaders: Monica Nikseresht, PharmD, and Melissa Hood-Benges, PharmD.

Monica and Melissa share their personal journeys, leadership lessons and insight into key challenges and opportunities. Listen to a conversation highlighting leadership, resilience, advocacy, and innovation, while celebrating women as leaders and change-makers in pharmacy.

On this episode of the Counter Talk™ Podcast, host Jason Callori sits down with Bryan Lowe, Director of Government Relations at Cardinal Health, for a deep dive into the political landscape of 2026. As state legislators begin a new legislative session, Jason and Bryan dive into state-level priorities, anticipated challenges and the key issues already dominating the agenda, including PBM reform, state budgets, and evolving scope of practice discussions.

Tune in for essential insights into the legislative year ahead!

On this episode of the Cardinal Health™ Counter Talk™ Podcast, host Jason Callori explores the benefits of co-branding your pharmacy with the Medicine Shoppe International, Inc. (MSI) franchise. The episode features Tony Ibrahim, a multi-store owner with the Medicine Shoppe® Pharmacy network, and Lance Mindt, a MSI Franchise Business Consultant.

Tony and Lance discuss how pharmacies can benefit from co-branding their stores while maintaining their local brand identity through the co-branding model. Learn how independent pharmacies can preserve their local identity, streamline operations and foster growth while gaining the support and expertise of a national franchise.

Click here to learn more about co-branding. 

Independent pharmacists are facing increasing demands, and outdated payment processes add unnecessary friction. In this episode, Jason Callori speaks with Halston Prox, Founder and CEO of Tabz (formerly HealNow), and Cardinal Health Solution Manager Natalie Girardi about how modern payment technology is transforming independent pharmacies.

From reimbursements to inventory management, independent pharmacists face ongoing pressure to optimize the financial health of their business. In this episode, Jean Paul Gibeault, PharmD, RPh of Atlantic Health System shares how their two retail pharmacies have maintained strong financial performance using solutions like Cardinal Health™ Reimbursement Consulting Services (RCS). He discusses how real-time intelligence and a robust analytics and consulting platform can transform a pharmacy’s bottom line. 

Independent pharmacists are going beyond the counter to provide exceptional services through community partnerships. In this episode of The Counter Talk™ Podcast host Jason Callori speaks with Kristen Glesman, PharmD, Mandilyn Coffman, PharmD and Emily Rohling, PharmD.  These pharmacists share how they're transforming their pharmacies into vital community health destinations by partnering with local businesses and more . Hear from your peers on identifying opportunities, navigating challenges, and fostering a passionate team to drive innovation and growth. 

Independent pharmacy owners face unique challenges. On this episode of Counter Talk™ Podcast, host Jason Callori speaks with Jason Kizer, PharmD, owner of Kizer Pharmacy, about revitalizing your pharmacy's culture.