Charlie welcomes Anita Harris, Broad River's Associate Director of Customer Experience. Anita talks about joining the River in 2009 and surviving the recession together. Charlie and Anita go down memory lane, exploring the last decade and recap events of the past, how they happened from Anita's perspective.

Customer Service Week celebrations have been part of River's culture since 2013. Anita and Charlie discuss the meaning behind this week, its historical significance, and how the celebration is done at the River.

Anita talks about how working from home has been a significant game-changer, allowing the people to be flexibile as possible while continuing to thrive professionally.

Listen to Anita talk about her accomplishments at the River, her role in founding the Anti-Racism Council, and how she would describe herself in three words.

Watch Anita react to the notes from her fellow Memory Makers, and how these heartwarming moments reflect the culture at the River.

This episode on YouTube: https://youtu.be/9YmFQVYj1BM

Holiday Mannequin Challenge from six years ago (Christmas 2016): https://www.youtube.com/watch?v=zN6G081rtKM

Inky Johnson speaks to Broad River: August 30, 2018 - https://www.youtube.com/watch?v=BNAGlW6uObg

At our Leadership Summit, launch of our Purpose Statement, and start of our 95-Day Challenge AMPLIFY & IGNITE

ABC Television Show Abbott Elementary - https://abc.com/shows/abbott-elementary

We hope you enjoy this episode, and please remember to subscribe to our podcast for a fresh, new story each week.

Visit https://www.storiesfromtheriver.com for more episodes.