In these shorter Side Mirror episodes, I introduce concepts, tools, and experts to help you enable Fulfilling Performance for yourself and the people you lead and care about. 

Today I want to talk about humility, mistakes, and leadership — inspired by a remarkable brain surgeon and what we as leaders can learn from his journey.

Listeners in the UK can watch Confessions of a Brain Surgeon on BBC iPlayer: 

https://www.bbc.co.uk/iplayer/episode/m002hfbw

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and facilitated leadership development programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae to support leaders and teams in the mobility sector and beyond. Through workshops, coaching, and peer mentoring, we enable high performance that’s also fulfilling—for individuals, teams, and organisations.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]

Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 28 August, 2025.

In this episode of CAREER-VIEW MIRROR, we’re celebrating the career to date of Frank T. Ziede.

Frank Ziede is a professional facilitator, corporate trainer, and keynote speaker whose work bridges the gap between leadership and genuine emotional engagement. His mission is simple: people matter most.

From performing as a professional hip hop dancer with artists like Celine Dion, Ginuwine, and Usher, to becoming an award-winning filmmaker, Frank’s creative journey eventually led him to corporate facilitation, where he’s worked with brands such as BMW, MINI, Rivian, Toyota, Jaguar Land Rover, and many more.

Frank combines a performer’s ability to inhabit a role with a deep understanding of emotional intelligence, helping people authentically represent their brand while delivering standout customer experiences. He’s also the author of the forthcoming book The Lost Art of Giving a Shit: Why Caring About Customers Pays Off — a timely, relevant, and entertaining call for more empathy and connection in the workplace.

In our conversation, we talk about Frank’s upbringing in Mesa, Arizona, and the creative, art-filled environment that shaped his early life. We explore his performing arts high school years, his transition into acting and professional dance, and the mentors who helped him pivot into corporate facilitation.

Frank shares how he adapts to embody different automotive brands, why emotional intelligence is essential for great customer service, and how his handwritten thank-you card practice has built trust and lasting relationships.

We also discuss his filmmaking projects, his upcoming book, and his philosophy that customer experience starts with employees who feel valued, supported, and connected.

Connect with Frank

LinkedIn

Website

Black Season 1 & 2 on Vimeo BLACK the Web Series - Season 1 & 2

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and facilitated leadership development programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae to support leaders and teams in the mobility sector and beyond. Through workshops, coaching, and peer mentoring, we enable high performance that’s also fulfilling—for individuals, teams, and organisations.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]

Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 12 August, 2025.

No matter how bright and experienced we are, thankfully there are still exciting new developments that can surprise us with their potential.

I am fortunate to have seen my belief in the power of Fulfilling Performance ignited in others. I’ve seen people pick up the framework, run with it, apply it in ways I hadn’t even thought of, and come back to share what they’d learned. When someone really gets it, they see the incredible range of situations it applies to, and it changes the way they think about performance forever.

And yet, not everyone sees it right away. I’m left thinking: what do I need to do to help more people realise what an absolute gem this is? 

In this Side Mirror, I’m going to walk you through 13 reasons why Fulfilling Performance is such a game-changer.

I’ve grouped them loosely so they tell a story—starting with why it matters, how it works, who it’s for, and finally, what it enables. My hope is that you’ll come away with a clear picture of why this framework is worth having in your toolkit—and why I’m so committed to sharing it.

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and facilitated leadership development programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae to support leaders and teams in the mobility sector and beyond. Through workshops, coaching, and peer mentoring, we enable high performance that’s also fulfilling—for individuals, teams, and organisations.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]

Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 12 August, 2025.

In this episode of CAREER-VIEW MIRROR, we’re celebrating the career to date of Glen Dyer.

Glen is currently Managing Director at Iveco Trucks Australia. His career started at NatWest Bank, and he went on to build experience across banking, finance, and the automotive sector—holding key leadership roles at companies including Mercedes-Benz Financial Services in both the UK and Australia.

His journey has included everything from frontline sales roles to leading major organisational transformations, including the launch of innovative financial products and the integration of multiple sales divisions across vehicles and finance.

He’s a leader who has grown through experience—often by learning the hard way—and who now takes huge satisfaction in developing others to thrive in their own roles.

In our conversation, we talk about Glen’s upbringing in London and his move to Newport Pagnell at age 12, and how his early experiences shaped his sense of identity and resilience.

We trace his journey from his early banking roles—where the lack of recognition and rigid hierarchy frustrated him—to the realisation that sales, when approached systematically, could be an empowering path to success.

Glen speaks candidly about the tough transition into leadership—being promoted without training, trying to carry the load for his whole team, and burning out in the process. He shares how the loss of his best friend, Paul Davis, at just 30, caused him to step away from work and go travelling for over a year. That time gave him fresh perspective and a renewed sense of purpose.

We also talk about his time at Mercedes-Benz—both in the UK and in Australia—where with the support of good leadership and professional development, Glen thrived in roles that played to his strengths and stretched his capabilities.

Now, as MD of Iveco Trucks, he continues to lead with authenticity, empowering others to succeed, and finding fulfilment in seeing his teams grow.

Connect with Glen

LinkedIn

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and facilitated leadership development programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae to support leaders and teams in the mobility sector and beyond. Through workshops, coaching, and peer mentoring, we enable high performance that’s also fulfilling—for individuals, teams, and organisations.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]

Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 14 July, 2025.

In this Side Mirror, I compare two game-changing tools—one globally recognised, the other perhaps still flying under the radar. The smartphone redefined connection with the world; the Fulfilling Performance framework is redefining how we connect with ourselves and those we lead and care about. I explore what happens when we combine coaching, performance psychology, and real-world experience to activate human intelligence—with empathy—to enable high performance, growth, and fulfilment.

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and facilitated leadership development programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae to support leaders and teams in the mobility sector and beyond. Through workshops, coaching, and peer mentoring, we enable high performance that’s also fulfilling—for individuals, teams, and organisations.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]

Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 14 July, 2025.

In this episode of CAREER-VIEW MIRROR, we’re celebrating the career to date of Paul Ripley.

Paul Ripley is one of the UK’s most experienced and decorated advanced driving coaches, with a 45-year career dedicated to helping people drive more skilfully, more safely—and with more enjoyment. Nicknamed “God’s Chauffeur” by The Daily Telegraph, Paul has worked with top global manufacturers including Mercedes-Benz, BMW, Porsche, and Rolls-Royce, and has appeared as the “Driving Doctor” on Channel 4’s Driven.

His story began in Leeds, where he left school at 15 to pursue a career in music. He played professionally as a drummer, performed at iconic venues like the Royal Albert Hall, and went on to build and sell a successful amplifier business—funding the Ferrari that sparked his next career chapter.

In our conversation, we talk about Paul’s journey from working-class roots and musical ambition to becoming a trusted advisor on road safety, a weekly columnist for The Telegraph, and a globally respected coach of high-performance drivers. He shares his philosophy of mindset over mechanics, and why emotional stability, self-reflection, and attitude matter more than raw speed behind the wheel.

Paul’s story is one of ownership, mastery, and making a meaningful impact—not just in driving, but in how we approach performance in life.

Connect with Paul

LinkedIn
Email: [email protected]
Website

Industry accreditations:

DVSA ADI, DIA Diploma Di, RoSPA ADA Gold, MDG Gold Level, RoSPA ADA Teaching Diploma, C&G 730 Diploma, Diamond Advanced Test, High Performance Course, MDG Diploma, IAM, Mercedes-Benz Performance Driving Masters (Melsheim),DVSA Grade One Advanced Cardington Test, MDG Masters (Human Factors), Royal Carmen of London, Diploma (Royal Logistics Corps), Performance Coaching Diploma (SJW). 

Awards:

HRH Prince Michael Special Road Safety Award
BRAKE - Best Driver Safety Innovation Award 2018
BRAKE - Best Fleet Driver Safety Product 2019
Business Car Techies Award 2018
WebFleet Best Product Innovation Partner 2019
Author of the Acclaimed Book ‘Expert Driving’ Paul provides Expert

Consultancy Services for:

UK Dept of Transport, DVSA, RoSPA, UK Police Forces, IMS, BP Chemicals, Cosworth, Daily Telegraph, EVO Magazine,Auto Express / Autovia, Ricardo,  Mercedes-Benz, Lotus Engineering, RoadSafe, Volvo UK, BMW, Porsche, Audi, AMG, Hyundai South Korea, Rolls-Royce, Bentley, Chevrolet, VW, Nissan, Pirelli, Caterham, Toyota, Prodrive, Proton, Caterham, BCAA Canada, FTA, Bridgestone Tyres, AA Magazine, Shell, Webfleet, The Driving Doctor, Dunlop Suspension, Roll Royce Engineering, Mascotech, TWR Engineering, Mitsubishi etc/. 

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]
Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]
Aquilae
Email: [email protected]

Episode recorded on 4 July, 2025.

In these shorter Side Mirror episodes, I introduce concepts, tools, and experts to help you enable Fulfilling Performance for yourself and the people you lead and care about.

In this Side Mirror, I reflect on what happened when a friend taught me a new card game and how it reminded me of the importance of effective strategies when we want to win. I explore how the Fulfilling Performance framework functions in much the same way—giving individuals and teams a shared understanding of what it takes to grow, get results and go home feeling fulfilled. I also share a recent conversation I had with the AI tool Claude about why this way of thinking might just transform performance conversations.

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and facilitated leadership development programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae to support leaders and teams in the mobility sector and beyond. Through workshops, coaching, and peer mentoring, we enable high performance that’s also fulfilling—for individuals, teams, and organisations.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]

Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 10 July, 2025.

In this episode of CAREER-VIEW MIRROR, we’re celebrating the career to date of Arron Oliver.

Arron is the founder of Even Financial, a finance broking business based in Melbourne, Australia. He supports business and personal clients with tailored finance solutions and brings a wealth of industry experience to the table, having spent over 20 years in automotive financial services. His career has taken him from Australia to China and Germany in various roles with BMW Financial Services, including market leadership and strategic head office assignments. Arron began his career at Ford Credit and has grown into a relationship-driven, values-led entrepreneur with a global perspective and deep sector knowledge.

In our conversation, we talk about Arron’s journey from a lively school life in Berwick to discovering the world of automotive finance almost by accident. We trace how a graduate position at Ford Credit opened the door to a rewarding international career, spanning local dealer-facing roles to senior strategy positions at BMW’s headquarters in Munich. He shares how opportunities often came through performance and relationships rather than applications, how he and his wife Alison navigated dual careers across continents, and what it was like to adapt to life and work in China.

We also explore his view on cultural humility, the HQ–market career cycle, and what it takes to build a successful, values-based business. Now running his own brokerage, Arron brings a grounded, human approach to helping clients make smart financial decisions. His story is rich with insights into career ownership, global mobility, and the power of relationships—both personal and professional.

Connect with Arron

LinkedIn

Website

Email: [email protected]

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and facilitated leadership development programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae to support leaders and teams in the mobility sector and beyond. Through workshops, coaching, and peer mentoring, we enable high performance that’s also fulfilling—for individuals, teams, and organisations.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]

Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 2 July, 2025.

In these shorter Side Mirror episodes, I introduce concepts, tools, and experts to help you enable Fulfilling Performance for yourself and the people you lead and care about.

In this Side Mirror I do my best to explain what it is about Fulfilling Performance that means I've chosen to make enabling it my purpose. The idea for this episode was prompted by a recent workshop I ran and specifically an insightful piece of feedback from a participant. 

I'll be honest, listening to this is not going to give you the same experience as coming to a workshop in the same way that reading a restaurant review isn't the same as eating at the restaurant. But recognising that's the case I'd like to invite you come to a workshop and I'll share at the end what to do if you'd like to accept my invitation.

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—designed to help people bring more of themselves to what they do and experience greater fulfilment and performance as a result.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and facilitated leadership development programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae to support leaders and teams in the mobility sector and beyond. Through workshops, coaching, and peer mentoring, we enable high performance that’s also fulfilling—for individuals, teams, and organisations.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]
Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 30 June, 2025.

In these shorter Side Mirror episodes, I introduce concepts, tools, and experts to help you enable Fulfilling Performance for yourself and the people you lead and care about.

Learn more about Fulfilling Performance

Check out Release the handbrake! The Fulfilling Performance Hub.

In this Side Mirror, I want to do something a little different.

Over the last few years, we’ve built an incredible archive of long-form interviews with guests from all over the world. Many of them are women who’ve had fascinating, international careers and generously shared their stories with humility, humour, honesty, and gratitude.

Three years ago, I wanted to find a way to catalogue and surface all the brilliant lessons and themes hidden in those stories—but the sheer scale of it made it too big a job.

Enter Google’s Notebook LM.

I recently gave it access to 38 episodes of CAREER-VIEW MIRROR featuring women guests, and it produced an audio summary of themes, lessons, and quotes across those episodes. The tech is impressive—but what’s even more impressive is what our guests shared.

So in this episode, I want to:

• demonstrate one way creators can collaborate with AI to extract more value from their content;
• showcase some of the inspiring insights and voices from the women I’ve had the pleasure of interviewing;
• and invite you to explore their full stories in their own voices.

About Andy

I'm an experienced business leader and a passionate developer of people in the automotive finance industry, internationally.

During over twenty five years, I have played a key role in developing businesses including Alphabet UK, BMW Corporate Finance UK, BMW Financial Services Singapore, BMW Financial Services New Zealand and Tesla Financial Services UK.

At the same time, I have coached individuals and delivered leadership development programmes in 17 countries across Asia, Europe and North America.

I started Aquilae in 2016 to enable “Fulfilling Performance” in the mobility industry, internationally.

Connect with Andy

LinkedIn: Andy Follows
Email: [email protected]

Join a guided peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: [email protected]

Aquilae
Email: [email protected]

Episode Directory on Instagram @careerviewmirror  

If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. 

Episode recorded on 22 June, 2025.