In this episode, we sit down with Michael Taylor, an organizational psychologist and the visionary behind Urchin Insights. With a rich background in building leadership pipelines, Michael shares insights into making soft skills accessible to everyone. Dive into how Urchin Insights' Skillfully Said, a conversation practice tool, leverages AI to create a safe space for skill development. Learn about breaking down barriers to learning, the importance of feedback, and how traditional training can evolve.