Are you Only Doing what's Convenient?

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results.

Falling in love with your clients, that's a big jump, right? Because the client is often going to ask you for things that you don't want to do. Right? You mostly have been setting up your business to this point to what's convenient for you. I can tell you right now your guarantee, we're going to slice and dice guarantees later, but your guarantee is convenient to you, oh, if you don't like it, we'll give you your money back. Or if you don't like it, we'll comp your meal or give you another hotel room or we'll just keep working until we get it right, that's convenient to you. So, my question for you is, are you doing what's convenient in your business? Or what's called for in your business, right? You're the decision–I'm talking directly to the decision maker here. I'm talking to you business owner, are you doing what's convenient? Or are you doing what's called for in your business? Well, I can't give that guarantee. I can't take credit cards. All people will do is charge it back or want their money back. If that's your fear, you're not fully bought into how well your services or your relationship with your clientele.

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.