3 Communication Zones in Your Body  

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.  Communication zones in your body. They're higher, middle, lower.  That's it, right? Think collarbone, think waist, right? So higher, middle, lower. And that's how people will communicate.

So I'll demonstrate and then we're gonna do it together. So higher is from your shoulders upward, right? So somebody is what we would call a visual person. They are higher, faster, louder communicator.

The reason why they're, and when you see their gestures, their hands are above their shoulders and they talk like this and they're like, hey, come on up front. They don't say, come to the front there, hey, come on. Right, they're making all these gestures way up here. And you're 50 feet away saying, oh my God. Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

We create a world around us that matches how we define ourselves

 Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.  People are the people we surround ourselves with the most. And here's what I mean, okay? I don't wanna scare you with that photo. We, as people, the way we're wired, we're kind of like that projector right there. Whatever we put on the inside of that projector shows up on the screen.

We define ourselves a certain way, okay? We define ourselves a certain way, and based on that definition, we create a world around us that matches how we define ourselves, okay? And how you do anything is how you do everything. So once I can understand a little bit about your style, I can predict a lot about your life. If I can predict a lot about your life, I can find a lot of things in common.

If I can find a lot of things in common, I know how I can communicate with you, build rapport and ultimately how to have impact in your life, okay? Does that thesis sound reasonable? Like and follow this podcast so you can learn more. My name is Carl Gould, and this has been your #70secondCEO.

Someone else believed in me Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. We've coached about 150,000 people now. And we ask everybody, how did you ever get started in your business, if they're a business owner? Or how did you choose this career path if you work for an organization? The number one answer that we get as the reason why somebody chose a career path is someone else believed in me. Someone else said, hey, you know, you're really good at this, or you have a, I went into accounting and finance. This is how the meeting went, senior year in high school.

My guidance counselor said to me, Carl, your math scores are really high. You should become an accountant. And I was like, well, that sounds cool.

I should do that. So I went to school for accounting and finance, and I had no clue what it was. But I did it because my career counselor said to me, well, you have a proficiency in that area.

Your scores are really high. You should go into that field. So I did.

I had no clue what accounting and finance meant until I got to college, right? But it's the most common answer we have is somebody believed in me. Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

People Follow Certainty  

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.

Your language means this is where knowledge, credentials comes into play. You need to be the smartest person in whatever room you walk in. Or if you're on a project and you're doing a build-out or you're doing a budget, you want to be among, if not the smartest person in that room because you can then direct the room because people follow certainty. They follow leaders, okay? So you want to be the lead dog.

So most people say, oh great, I don't have to worry about that 7%, I'll just focus on the body language. Uh-uh. We need it because it's the lead dog.

The body language will do most of the work, but we do need the words for the, as the lead dog. Everybody okay with that?

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

Communicate Trust & Respect through body language 

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.

Communicate trust and respect through your body language. And this is a universal communication strategy, and we will practice that. So there are three elements that influence another person to your point of view. One of them is words. One of them is your voice qualities, and the other is your physiology, meaning how you stand and how you move. So words of the three, all three make up 100%, words, would you guess, make up what percentage of what influences another person to your point of view? 30? Seven? Any other guesses? 15? 16? I like it. He goes to auctions. I'm going 60.  You go 15, I'm going 16. All right, add them all up, okay? And it's 7%.

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

Trust & Respect 

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.

When it comes to trust and respect, trust is a back-to-back exercise. In other words, we have common goals and interests, we establish that, okay? Then, when I turn my back and go into another room, do I trust you'll keep your commitments? Do I trust you're going to do what you said when we're standing face-to-face, you made a commitment?  Now I turn my back and I go, you turn your back, you go, are you going to follow through? Can I trust that you're going to do that? Respect is when we're face-to-face, do I think you are even a substantive enough person? Do you carry the credential? Can you do the job? Do I even want to bother talking to you, right? So if somebody can't look at you and respect you, and somebody can't be in the same room with you and trust you, it's going to be hard for you to influence them. Does that make sense? 

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

Do you hold the credentials for the job you perform?

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.

Questions that we ask is, we ask this of our clients and we'll say, does everybody in the company hold the credential for the job that they perform? You know what the majority of the answer is for most people in most companies? No.

So if you are the bookkeeper, you use QuickBooks Online or some other NetSuite or some other financial software. Have you taken all the certifications that that software offers? The answer is, probably not. If you're a project manager, have you taken all the project management courses that align with your level in the company? Probably not.

So just something to think about. Think about your position, what you do,  whatever credential, whatever continuing education credits, whatever training or certification that goes along, not just goes along with your job description, but makes you best in class, you may want to consider taking it.

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

Can you handle the task at hand?

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.

Not as important, but it is very important, especially in a commercial setting, respect. Can you handle the task at hand, right? So whatever your title is, can you handle the job that you say you can do? Here's why that's important. Because if I don't respect you, I won't bother telling you the truth. I won't bother bringing things to you because you can't handle it. Why would I bring a problem to you if you can't handle it, okay?

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

 Remove the Barriers

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.

 And you can't find something in common, it's painful. You meet somebody. Hey, how are you? Nice to meet you. Oh, yeah, I'm Carl. How are you doing? Oh, good to meet you. Oh, yeah, it's your first time at this? Yeah, great, cool. So you into sports? Nah, not much of a sports person.

Oh, oh, OK. So what are some of your hobbies? You know, I don't have a lot of hobbies, so I'm just more of a stay-at-home kind of person. Now, that's just two sentences. How hard was that to watch? And we've all been there, OK? So we have to remove the barriers, have the common goals, master the word yes. 

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.