You’re in Stage 5 when your customers can expect a consistent experience.

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.

 

The personality for stage five, your disk for stage five, is that you are incredibly strong in the area of systems and you have high quality, very high quality, so the business can now outlive the owner. The business has cut the umbilical cord from the owner, it spread its wings, it can fly on its own sales begin to grow exponentially here, because you're getting a lot of reward from a lot of different areas. You have repeatable processes. That means a more significant and consistent experience and you get a connection at a deeper level than you had before. Customers will now come to your place of business or patronize your service or your widget because of the expectations that you have established, because of the consistent and significant experience you give them.

 

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.