Episode 8: Carolyn Kopprasch – Handling Hacks and Shaping Culture with Radical Transparency at Buffer

Getting hacked is bad news. Making all of your users reconnect to Twitter when you’re a social media company is the stuff nightmares are made of. Carolyn Kopprasch tells the story behind how Buffer learned about the hack and how transparency defined Buffer’s response to it. Where a lot of companies pay lip service to […]