Episode 8, recorded 13, 2017 includes a guest for the first time. In an experiment that produced mixed results, Mark and Jane welcome Tommy Ngo, support rep extraordinaire, to discuss his experiences with customers, and some of the new activities he undertaking.

On the positive side, Tommy has lots of insights and is very entertaining! Unfortunately, though, a different recording process was used for the interview, resulting in AM-radio sound quality.

The process will be fixed before the next podcast!

Episode 7, recorded February 15, 2017, focuses on adult learning theory and training development best practices. Topics of conversation include:

- 02:41 – Evaluating training effectiveness in trucking

- 25:45 – Learning styles

- 50:54 – Best Fleets on the radio, and other news

Episode 6, recorded January 16, 2017, features Mark and Jane back from Christmas vacation and ready to face the new year! Topics of conversation include:

- 00:00 - Vacation excitement

- 06:00 - Alternate languages and the quality control process

- 16:23 - Truckload Authority and the usefulness of a pool

- 28:43 - The challenges of compiling and scoring the Best Fleets to Drive For

- 34:14 - New CarriersEdge features coming soon

- 37:30 - Website design and the evolution of corporate websites

In episode 5, Jane and Mark are tired - after 6 weeks of conducting Best Fleets to Drive For interviews, the pair are a little punchy! However, some insights and trends have emerged through this year's program, along with a picture of where the industry is at right now.

Also featured in this episode - an update on FSMA training and some other new courses coming early in the new year

Episode 4, recorded November 14, 2016 discusses:

- Mark's injuries

- FSMA and the process of deciding what courses to build

- Updates and initial data from the Best Fleets to Drive For program

- Why scheduling an interview tells us how good a fleet is

...and a few others things as well!

Episode 3, recorded October 20, 2016, features:

- Best Fleets to Drive For updates, and a discussion of the evaluation process

- The difference between training and meetings, and why the distinction matters

- Tales of horrible training experiences past

- A report from ATA MC&E and plans for the SS&HR conference

- Product news

...plus a few other things

Episode 2, recorded late September 2016, features:

- Updates on the Best Fleets to Drive For program

- A discussion of technology usability and best practices for information design

- Thoughts on why eLearning implementations sometimes fail

- Upcoming events for CarriersEdge

... and more!

The first podcast episode! Topics include:

- Vehicle Inspection and the course development process

- New features and functionality in CarriersEdge

- Adventures in the tech industry

- Open door policy

- Upcoming events and updates