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Introducing Jackie Norde: The Chronicles of Partner Success at Casago
In this episode of Casa-Casts, Steve Schwab introduces Jackie Norde, the new partner success manager at Casago. Jackie brings a rich and diverse background, including experience in commodities, tech, and property management, to her role at Casago. Her journey includes impactful work at GoDaddy and Streamline, a transformational period in Mexico managing properties, and her passion for vacation rental advocacy.
Jackie emphasizes building relationships and owning the conversation to foster successful partnerships. Her commitment to enhancing community experiences and her hands-on approach in professional settings highlight her readiness to fill the big shoes left by her predecessor, Bill Johnson. The episode delves into Jackie's personal and professional life, showcasing her enthusiasm for helping people and ensuring vacation rental success.
00:00 Meet Jackie: The Perfect Fit for Casago
01:33 Jackie's Diverse Career Journey
04:21 From Mexico to Streamline: A Personal and Professional Rebirth
07:02 Jackie's Impactful Property Management in Mexico
11:55 Stepping into the Role of Partner Success Manager
13:12 Jackie's Passion for Vacation Rental Advocacy
16:04 Embracing the Orange Credo at Casago
16:59 Wrapping Up: Jackie's Journey and Future at Casago
Reflections and Farewells: Bill Johnson's Journey with CASAGO
This episode of the Casa-Cast, hosted by Bill Johnson, delves into his experiences and growth throughout his tenure at CASAGO. Bill, who has been with the company for nearly five years in a professional capacity and almost 20 years as a homeowner, shares insights into his personal and professional development, the challenges and lessons learned, and his interactions with team members and partners. He discusses his journey from running a landscape business to embracing new challenges at CASAGO, highlighting the importance of honest conversations, continuous learning, and adaptation.
As Bill prepares for retirement, he reflects on the supportive relationships he formed, his contributions in various roles, especially as a COO and in the Partner Success role, and the valuable life lessons he gathered along the way. The conversation concludes with Bill expressing gratitude for the support from his partner, Charlene, and looking forward to spending time with his family, improving his golf game, and working on projects. Bill is celebrated for his contributions and is officially named the second alumni of CASAGO, ensuring his continued association with the community.
00:00 Introduction: Life's Chapters and Casago
00:19 Meet Bill Johnson: A Journey with Casago
00:32 The Early Days and Growth at Casago
01:45 Challenges and Learning: Bill's Transformation
04:00 Bill's Advice for the Future of Casago
05:02 Personal Growth and Surprising Skills
07:57 Farewell Reflections and Retirement Plans
09:19 A Heartfelt Thank You and The Alumni Program
12:31 Closing: The Casago Legacy
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(Note) we had audio problems with this interview; you will, at times, hear echoes or distortions from a bad connection. We decided to publish it anyhow since there was valuable content
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