In this episode of the Computer Business Podcast Paco talks to Andres Quiroz of Gr33nInk about techniques to use when dealing with upset or angry clients. Also, we’ll hear from Paco about his experiences at the ChannelPro conference, we’ll be answering some reader emails, and in […]

CBP 030: How to Handle Problem Customers

Tips, Interviews, and Resources to Start and Grow a Computer Business

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This is the last episode of the Computer Business Podcast. What?! But we have another, awesome-er show….listen to learn more:

CBP: Final Episode

Today we have podcaster and tech pundit Shannon Morse of Hak5 and TekThing on the show to talk about how to make the best recommendations to your client.  We also talk about where to go to get the best and most reliable info on the tech […]

CBP 068: Product Recommendation Tips with Shannon Morse

In this episode Paco and I discuss strategies for maximizing the impact of your social media presence to get more engagement and, ultimately, more clients. Also we answer an email question asking if programming is still a viable career path in the age of cheap […]

CBP 067: Maximizing the Impact of Social Media

Today we have Lisa Hendrickson back on the show to talk about how to position yourself as an expert so you can charge premium prices.  We’ll talk about strategies and tips to help you charge top dollar for your services…and get better clients as a […]

CBP 066: How to Charge Premium Prices

Today we have Carol Roth on the show.  She’s an independent business advisor and brand spokesperson who shares with us the new rules of customer loyalty and how to ensure your customers stick with your brand in this new fast-paced business world. Plus, Paco talks […]

CBP 030: How to Handle Problem Customers

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