There's been a lot of consternation on the Internet this week about the announcements by Smile with their new TextExpander 6 product at textexpander.com. I invited Smile founder Greg Scown onto the show to explain their thinking and to allow me to ask him some tough questions. It was hard for me to do because TextExpander is a beloved product and the company Smile has shown themselves over the many years to care deeply about their customers. In fact, when I recently surveyed listeners about the first five apps they add to a new Mac, TextExpander was in the top three. It's important to note that Smile is not an advertiser for the NosillaCast.