How might you best respond to someone in a meeting yelling their concerns back at you? Or a group member taking over on a tangent?

Join Greater Pacific Northwest Regional Coordinator Tamara Staton and Southeast Regional Director Don Addu for this training to learn how to overcome objections and handle difficult situations with a proven process that keeps your meetings and conversations on topic and leads to more effective and meaningful relationships.

Skip to the following section(s):What About China & India? (2:40)Sounds like a Tax (6:44)Revenue-Neutrality (10:11)Climate Skepticism (13:00)Key Takeaways & Common Temptations (16:30)Difficult Situations (20:50)Hot Button Topics (26:10)Putting It All Together (34:30)

Presentation Slides: http://cclusa.org/ handling-difficult-scenariosTraining on CCL Community: https://community.citizensclimate.org/resources/item/19/187Follow us on Facebook: http://facebook.com/citizensclimatelobbyFollow us on Twitter: http://twitter.com/citizensclimate/