Artificial intelligence is rapidly becoming part of everyday practice in dentistry. Many dentists are already using tools such as ChatGPT and other AI platforms to answer questions, clean up notes, analyze data, and make faster decisions.

But here’s the problem: just because AI gives a good answer doesn’t mean it understands your practice, or that it was built for healthcare at all.

In this solo episode of CEO Chairside, Dr. Greg Grillo takes a deeper look at the growing use of generic AI in dentistry and the risks most practice owners don’t realize they’re taking. From HIPAA considerations and data privacy to AI tools being integrated directly into practice management systems, this conversation explores how good intentions can quietly lead to exposure.

Dr. Grillo explains why consumer-grade AI tools are not designed for personalized dental expertise, why “removing patient names” doesn’t eliminate compliance risk, and why practices need to understand the difference between AI that simply answers questions and AI engineered to function as a true advisor in healthcare.

This episode also explores emerging trends in dental AI, real-world operational risks, and why today's leadership should be intentional about the technology they allow into their practice.

If you’re a dentist, practice owner, or dental leader navigating AI, or thinking about using it, this episode will help you slow down, ask better questions, and make smarter decisions before convenience creates consequences.

Subscribe to CEO Chairside for thoughtful conversations on leadership, profitability, technology, and what it really takes to run a successful dental practice in a rapidly changing world.

What actually drives sustainable growth in a dental practice?
Not hacks. Not trends. And not more chaos.

In this episode of CEO Chairside, Dr. Greg Grillo sits down with Rachel Marks to unpack what real growth looks like from the inside out—through leadership, systems, and execution that actually work in the day-to-day reality of dentistry.

Rachel brings a rare depth of hands-on experience. She began her career in dentistry at age 16, went on to help lead a 19-office group practice, trained more than 500 dental teams, and served as a founding team member and Chief Growth Officer at Swiss Monkey. Her perspective is grounded, practical, and shaped by years spent in real dental offices—not theory.

Together, Dr. Grillo and Rachel explore what separates thriving practices from those that feel perpetually busy but stuck. They discuss why marketing alone doesn’t create growth, where most practices unknowingly leak profit, how leadership and operations must align, and what high-performing teams consistently do differently.

This conversation marks Rachel’s introduction as a new member of the Method Pro team and highlights why her operations-first lens pairs naturally with Dr. Grillo’s dentist-coach approach. It’s an honest, insightful discussion for practice owners, office managers, and leaders who want clarity instead of complexity.

If you’re navigating growth, team dynamics, or the pressure of scaling a dental practice, this episode will resonate.

Subscribe to CEO Chairside for real conversations about leadership, profitability, and what it actually takes to build a practice that works—for patients, teams, and doctors alike.

In this year-end reflection, Dr Greg Grillo looks beyond production and collections to explore what dentistry really taught us over the past twelve months. He highlights the quiet shifts in patient behavior, the growing influence of hygiene on practice growth, and the importance of leadership and robust systems in building a healthier, more resilient practice.

Dr Grillo also speaks directly to the emotional side of dentistry. He discusses burnout, decision fatigue, and the weight many practice owners have carried in silence. He explains why time is the most valuable currency in modern practice management and encourages listeners to design a practice that truly supports their lives, health, and purpose.

This episode offers clarity, grounded insight, and a calm reset for any dentist who wants next year to be more intentional, more profitable, and more sustainable.

www.methodpro.com/drgrillo

In this CEO Chairside conversation, Dr. Greg Grillo talks with Braden Draggoo (Founder/CEO, Draggoo Financial)—named to Forbes’ Top 100 Financial Security Professionals, a multi-year MDRT qualifier, Chairman’s/Cabinet Council honoree, and New York Life’s #1 producer in 2025. But this episode isn’t about products; it’s about mindset, systems, and designing a life you actually want.

Braden shares how growing up in a small town shaped his drive, why most professionals park money in stagnant buckets, and how to create velocity using liquidity, tax strategy, and relationships to build options sooner. You’ll hear practical reframes (like “Required Maximum Distribution”), a simple path from “busy” to balanced, and the seven zones (mindset, healing, connection, alignment, abundance, freedom, legacy) he uses to align wealth with well-being.

You’ll learn:

• The #1 mindset block keeping dentists in the slow lane—and how to switch to wealth velocity

• Why liquidity + tax planning can beat “set-and-forget” saving for real freedom

• How to balance active income (the chair) with passive streams (without overwhelm)

• The power of relationship capital and community to multiply opportunities

• A 3-step starter plan to align money, time, and purpose—now, not “someday”

If you’re ready to grow smarter, not just busier, this episode gives you the playbook to turn success into freedom.

Resources & Links:
• Connect with Braden: Draggoo Financial | Prosperity Zone
• Connect with Dr. Greg / Method Pro

Can dentists truly have work-life balance — or is it just another myth we tell ourselves? In this powerful solo episode, Dr. Greg Grillo, dental coach and host of CEO Chairside, uncovers the truth behind burnout, stress, and fulfillment in today’s dental profession.

Drawing from over 28 years in practice, Greg reveals how modern dentistry’s pace, patient demands, and business pressures have made balance harder than ever — and what it really takes to regain control of your time, energy, and purpose.

You’ll discover:

• Why traditional ideas of work-life balance don’t work for dentists

• Real stories and data on dental burnout and emotional fatigue

• A new framework for building a thriving dental career and a fulfilling life

Whether you’re a new dentist seeking direction or a seasoned owner fighting fatigue, this episode offers practical insights and mindset shifts to help you find peace, purpose, and profitability in dentistry again.

In this episode of CEO Chairside, Dr. Greg Grillo sits down with Dr. Chris Dorow, President of the Washington State Dental Association, for a candid look at one of the most critical battles in dentistry today: Fairness, access, and the future of private practice.

From running the only private dental practice in rural Othello, Washington, to leading a statewide reform effort to “Fix Dental Benefits,” Dr. Dorow brings real-world insight into what’s threatening the foundation of dentistry—and how organized leadership can drive meaningful change.

You’ll hear powerful lessons on staffing challenges, insurance reform, and the rising tension between patient care and corporate systems. More importantly, Dr. Dorow shares what every dentist—regardless of their practice location—needs to understand about advocacy, innovation, and preparing for the next decade of dentistry.

If you care about the future of your profession, this conversation is a must-listen.

Corporate dentistry isn’t evil, but it’s changing the game faster than most private practices realize. In this no-holds-barred episode, Dr. Greg Grillo sounds the alarm on how DSOs are reshaping patient expectations, marketing strategies, and the business model of modern dentistry.

From centralized call centers to billion-dollar private equity backing, DSOs are rewriting the rules, and too many independents are still playing by the old playbook. Greg unpacks the data behind the DSO wave, shares real stories from the field, and lays out what independent dentists must do now to stay relevant and profitable.

This isn’t fear-mongering; it’s a wake-up call for every dentist who wants to protect their autonomy, evolve their systems, and compete with confidence in a corporate-driven market.

Key Takeaways:

• The real reason DSOs are winning (and it’s not clinical quality)

• Why patient expectations are shifting faster than most realize

• How to build systems, marketing, and leadership that scale — even as a solo or small group practice

• Why authenticity and agility are the independent dentist’s greatest competitive advantage

Staffing has evolved into one of dentistry’s most significant challenges, but the future holds opportunities behind today's challenges.

In this episode of CEO Chairside, Dr. Greg Grillo sits down with Christine Sison, CEO and founder of Swiss Monkey, to explore how virtual staffing transforms the way innovative dental practices operate. With her Harvard background and experience at the crossroads of healthcare, business, and technology, Christine brings a critical perspective on the direction of our dental workforce. Every dentist needs to tune into this trend.

Greg and Christine also share stories from their Practice Journey Workshop across Hawaii, and then dive into critical insights every dentist should hear:

• How generational shifts and post-pandemic dynamics are reshaping staffing
  

• Why practices need to rethink what work gets done virtually vs. in-office.
  

• The role technology plays in creating hybrid teams that actually thrive and complement each other
  

• What’s coming next for dental owners, and how to “future-proof” your practice
  

If you’ve ever felt overwhelmed by staffing volatility, this conversation offers fresh solutions and a look at what’s next for dentistry.

Listen now and discover how to build a more innovative and resilient team that still delivers the highest level of patient care.

Learn more about Swiss Monkey at www.swissmonkey.io

Contact Dr. Grillo at www.methodpro.com/drgrillo

Google just dropped a major update that changes the game for how ranking data is collected, and dental practices will feel the impact. In this special edition of CEO Chairside, Dr. Greg Grillo breaks down why Google quietly shut down a key tool that SEO platforms (and even ChatGPT) used to pull ranking results, and how this ripple effect could disrupt your marketing insights.

More importantly, Dr. Greg shares what this move tells us about Google’s strategy, the future of AI in search, and how practice owners can protect their visibility online. Whether you’re running ads, tracking SEO performance, or relying on agencies, this update is a wake-up call to rethink your digital strategy.

You’ll learn:

• What exactly changed in September, and why it matters

• How this affects dental SEO tracking tools and agencies

• Google’s bigger play against AI and what it means for your practice

• Practical steps you can take right now to stay ahead

Don’t miss this timely conversation; it could shape how you approach online growth in the months ahead.

Artificial intelligence is rapidly entering dental practices; from chatbots on your website to automated appointment reminders and insurance FAQs. But is this technology improving patient experience, or is it commoditizing the heart of dentistry?

In this solo episode of CEO Chairside with Dr. Greg Grillo, we dive into how AI is reshaping the dental front desk. Dr. Grillo explores:

• Real stories of practices using AI for new patient scheduling and collections

• Where AI adds profit and efficiency (after-hours booking, insurance, payments)

• The risks of over-promising, cold interactions, and damaging patient trust

• Lessons from airlines, banking, and healthcare on the limits of automation

• How to position AI as a digital assistant — not a replacement for your team

If you’re a dental CEO, practice owner, or team leader, this episode will help you decide: will AI replace your front desk, or will it empower them to deliver an even better patient experience?