CEO Confidential

Few people are as impactful as Shari Hunter of Two Foundation. Discover how Two Café and Boutique is training exceptional people for the job market while making healthy and delicious food. Shari explains why Two is on a mission to spread hope, fight stigmas, and create a culture of integration. You can support the Two Foundation by visiting the Two Café & Boutique in Chagrin Falls, or using Two’s services and resources including summer camps. Companies with heart are invited to become business partners. And donations are always welcome. Find more information at www.twocafeandboutique.com. Watch the Today Show story on Shari and Two Café at www.today.com/health/cleveland-s-two-cafe-helps-people-disabilities-find-jobs-t124724 SHOW NOTES 2:10       Introducing Shari Hunter, Two Foundation, and Two Café; A good day for Shari; The job seekers and job training services at Two Café * 7:30       Two’s start and Derek’s impact; A better model for education; Exceptionalities in all of us; Raising a well-rounded son; Joy in the work of Two * 22:20    Two as a movement; Why “Two”; What you’ll find at the café and boutique; A unique training and education center; The people Two helps * 35:50    Finding companies with heart; Matching job seeker skills with employer needs; Funding the foundation and the vision * 47:20    Looking back and to the future; What it means to be “mission-driven” and spreading hope; Common experiences and values; Magical transformations *  1:17:35              Lightning Round Stop worrying if your company is vulnerable to lawsuits or liability and schedule a confidential, no-cost CM6 Vulnerability Check with Gertsburg Law Firm. Alex will walk you through the minefields in your documents and key processes and tell you how to fix them yourself. Call 440-571-7774 or e-mail [email protected] to schedule your CM6 Vulnerability Check today. Explore the full CoverMySix legal audit suite at covermysix.com.

Step into the studio of Chad Verhoff, artisan, goldsmith, and owner of Jackson Grey Jewelers in Chagrin Falls, Ohio. After we talk about archery, homemade jerky, and crafting the perfect piece of jewelry, you’re sure to agree: There is no manlier-man than Chad. You can visit the Jackson Grey Jewelers Facebook page, but to get a true understanding of what he’s about, visit the store at The Gallery at 516 Washington. Don your bow ties and hats, meet Alex and Chad, and enjoy some bourbon at Derby Day @ Jackson Grey this Saturday, May 4th. Details at www.facebook.com/events/366752637383704 SHOW NOTES 1:15       Introducing Chad; From whence the Verhoffs came 6:30       A tour of the gallery; Crafting the perfect piece of jewelry; Birth of a jeweler 19:10    The perfect jerky and the joy of Archery; Getting out there and doing it 31:40    Derby Day at Jackson Grey; The local jewelry market 41:15    Lightning Round; A study of bourbon Stop worrying if your company is vulnerable to lawsuits or liability and schedule a confidential, no-cost CM6 Vulnerability Check with Gertsburg Law Firm. Alex will walk you through the minefields in your documents and key processes and tell you how to fix them yourself. Call 440-571-7774 or e-mail [email protected] to schedule your CM6 Vulnerability Check today. Explore the full CoverMySix legal audit suite at covermysix.com.

We’re talking business, marketing, and a little bit of everything with our old friend, Barry Jacobson of KMK Promotional Sales, LLC. Listen in for special deals exclusive to BPE listeners from KMK and GLF. You can reach Barry and check out the KMK website at www.kmkpromote.com, and be sure to stop by the KMK tent at the 2019 Blossomtime Festival May 23rd through 26th. What else we mentioned... Alex and Molly’s wine tasting was at Urban Vintner in Willoughby. The Willoughby Mac & Cheese Stroll has passed, so you’ll have to catch it next year. Sign-up for updates on how to purchase Molly’s book at apieceofmollysmind.com or follow Molly’s Next Project on Facebook Clarence Carter’s song Strokin' is borderline-NSFW, but you can do a YouTube search to learn the line dance. SHOW NOTES  * 1:20  Old breaking news and facing Mother Nature; Wine tasting and coining new words; Big news on Molly’s book; A Seussical experience leads to reflections on parenting * 28:00 Introducing Barry Jacobson and KMK * 34:45 What are mini rubber ducks for? Love for Willoughby, Ohio; Strange promotional requests and crowd favorites; A growing business * 44:00 The birth and growth of KMK; Who’s on the KMK team; Challenges in entrepreneurship * 53:40 Learning on the job and running a business; The importance of relationships, creating satisfied customers, and the impact of the internet * 1:06:00            Passing on knowledge gained from hindsight; KMK culture * 1:14:00            Lightning Round Stop worrying if your company is vulnerable to lawsuits or liability and schedule a confidential, no-cost CM6 Vulnerability Check with Gertsburg Law Firm. Alex will walk you through the minefields in your documents and key processes and tell you how to fix them yourself. Call 440-571-7774 or e-mail [email protected] to schedule your CM6 Vulnerability Check today. Explore the full CoverMySix legal audit suite at covermysix.com. HELLO TO OUR FRIENDS: Urban Vintner (Willoughby); Jessica D; Kenston High School; Cheryl/Drew Tewksbury

We’re getting “Marvinized” by The Sales Doctor himself, Mr. Marvin Montgomery. As a motivational speaker, sales trainer, and Author, Marvin's tips will boost your selling success. Tune in to learn the most important way to connect with potential customers and clients and watch your sales rise. Get in touch with Marvin at www.MarvinMontgomery.com or by calling 216-509-0281. Marvin will be teaching “Mastering the Selling Essentials” at Tri-C Corporate College beginning May 1st. Details available at www.tri-c.edu/corporatecollege/professional-development/sales.html Be the first to know about Molly’s new book by following Molly’s Next Project on Facebook, or APieceOfMollysMind.com. Stop worrying if your company is vulnerable to lawsuits or liability and schedule a confidential, no-cost CM6 Vulnerability Check with Gertsburg Law Firm. Alex will walk you through the minefields in your documents and key processes and tell you how to fix them yourself. Call 440-571-7774 or e-mail [email protected] to schedule your CM6 Vulnerability Check today. Explore the full CoverMySix legal audit suite at covermysix.com. Mentioned in this episode: Pre-suasion: A Revolutionary Way to Influence and Persuade, by Robert Cialdini. www.influenceatwork.com/books/pre-suasion/ Marvin’s son’s clothing line Fr33ze is on Facebook: www.facebook.com/Fr33zec0/ SHOW NOTES  * 1:07  The twins are wearing Molly out; A Whirlyball birthday party; Cleveland Indians home opener did not impress; Chagrin’s newest author; A conversation about ADD * 15:55 Who is Marvin Montgomery, “The Sales Doctor”; Meeting people and making connections; Getting Marvinized * 24:18 From selling to speaking via JB Robinson Jewelers; Using your talents and moving ahead; Fearlessness and learning * 37:40 Avoiding mistakes in sales and selling, and tips for success; Practice, preparation, and opening questions * 50:13 Building trust and changing perceptions; The importance of asking and listening * 1:02:30            Closing the deal and alternatives; What Marvin offers his clients; A different perspective on selling * 1:18:00            Lightning Round Best.Podcast.Ever. is brought to you by The Gertsburg Law Firm, changing the character of the attorney-client relationship in business from a cost-center to a trusted advisor. Drawing from their complex litigation and transactional experiences as members of large law firms, in-house counsel and as business owners themselves, the Gertsburg Law Firm’s award-winning attorneys provide clients the benefit of business lawyers with real-life business experience in a wide variety of industries. Visit gertsburglaw.com to learn more. Friends mentioned this week: Conrad’s Tires; Jon Gebler; Whirlyball; Winking Lizard

Download Episode Here What are you creating? Whether it’s a business, a book, a marketing campaign, or something else, you’ll want to hear what Sharon Toerek of Legal + Creative has to say. This intellectual property and marketing law attorney shares her journey building a business and how she protects innovators and their ideas. Find Sharon on Twitter @SharonToerek and LinkedIn  /sharontoerek. Visit legalandcreative.com to read about legal issues marketers face every day, like intellectual property rights, social media and content marketing compliance, and relationships. Leaders of Marketing Agencies will want to listen to The Innovative Agency Podcast on iTunes, Libsyn, or www.legalandcreative.com/the-innovative-agency. Stop worrying if your company is vulnerable to lawsuits or liability and schedule a confidential, no-cost CM6 Vulnerability Check with Gertsburg Law Firm. Alex will walk you through the minefields in your documents and key processes and tell you how to fix them yourself. Schedule your CM6 Vulnerability Check today, and explore the full CoverMySix legal audit suite at covermysix.com. SHOW NOTES * 1:05       Where’s Molly? Who is Sharon Toerek? Creation and creating; Using your time effectively and with joy * 20:40    Welcome Sharon; Navigating a less-traveled career path; The business of law and the learning process * 30:40    Reacting to and recovering from challenges; Making difficult decisions and the right decisions in business * 43:55    A legal focus on marketing agencies, trademarks and property law; Finding clients and building a practice in a saturated market * 54:54    What a business needs to know about protecting its ideas; What an Intellectual Property lawyer does; The importance of Non-Disclosure Agreements * 1:07:30 Copyright, what your website’s © should say, and when to register your copyright * 1:15:20 Lightning Round Mentioned in this episode: Strategic Coach, Nancy Santilli, Jump Start, NSBA, GCP Best.Podcast.Ever. is brought to you by The Gertsburg Law Firm, changing the character of the attorney-client relationship in business from a cost-center to a trusted advisor. Drawing from their complex litigation and transactional experiences as members of large law firms, in-house counsel and as business owners themselves, the Gertsburg Law Firm’s award-winning attorneys provide clients the benefit of business lawyers with real-life business experience in a wide variety of industries. Visit gertsburglaw.com to learn more.

Download Episode Here Spend some time with Fernando and Cristina Bertero of Fully Promoted - Cleveland West, as we follow their journey from Brazil to the US and find out their secrets to starting a business, including the importance of a strategy and core values. What happens when spouses work together? What happens when you join a chamber of commerce? Find out as you fall in love with this fun and spirited couple, just like we did. Visit Fully Promoted at fullypromoted.com/clevelandwest-oh, on Facebook at FullyPromotedCleveland, or on Twitter @embroidolmsted Anyone interested in learning more about the North Olmstead Chamber of Commerce should visit www.nolmstedchamber.org. Businesses on the east side can visit the Chagrin Valley Chamber of Commerce at http://www.cvcc.org. Stop worrying if your company is vulnerable to lawsuits or liability and schedule a confidential, no-cost CM6 Vulnerability Check with Gertsburg Law Firm. Call 440-571-7774 or e-mail [email protected] to schedule your CM6 Vulnerability Check today. Explore the full CoverMySix legal audit suite at covermysix.com. Links to topics mentioned in the episode: Watch the CVCC Awards Night Video at https://youtu.be/pC3UC5DKlok Catch a full Umphrey’s McGee show from 2018 at https://youtu.be/lsWq9nlRQu4 Fernando and Alex refer to the book Traction: Get a Grip on Your Business by Gino Wickman, as it relates to EOS. Ron Kaminski, a certified EOS implementer, was our guest on episode 69 SHOW NOTES * 1:10  CVCC Awards Night review; What happens when you join a chamber; What happens at an Umphrey’s McGee show; Concerts and documentaries * 21:30 Introducing Fernando and Cristina Bertero; Chamber chat; the young Berteros journey from Brazil to Cleveland * 34:30               That time Cristina fired Fernando; Starting a business the right way; How spouses work together * 51:35  Strategy, franchising, and the role of core values; Doing business with businesses; How Fully Promoted is different * 1:07:43                        Lightning Round Hellos to our friends: Heather Grice, James Maddio, Floh vodka, CVCC, Chris Rader, CIDFF, Ron Kaminski, Umphrey’s McGee, Chris Zirke Best.Podcast.Ever. is brought to you by The Gertsburg Law Firm, changing the character of the attorney-client relationship in business from a cost-center to a trusted advisor. Drawing from their complex litigation and transactional experiences as members of large law firms, in-house counsel and as business owners themselves, the Gertsburg Law Firm’s award-winning attorneys provide clients the benefit of business lawyers with real-life business experience in a wide variety of industries. Visit gertsburglaw.com to learn more.

Download Episode Here Travel to Africa with Alex, Molly, and Peter Balunek, Wildlife Ambassador and Founder of Peter’s Wildlife Safaris. Discover what it’s like to see wild animals in their natural state, and hear how The Satao Wildlife Foundation is helping local wildlife and communities. See photos from Peter’s trips and contact him at Peter’s Wildlife Safaris on Facebook, Instagram, or at peterswildlifesafaris.com. Reach out to Peter for more information on joining his medical trip in June. He is currently looking for MDs, RNs, eye and ear doctors, and volunteers. Stop worrying if your company is vulnerable to lawsuits or liability and schedule a confidential, no-cost CM6 Vulnerability Check with Gertsburg Law Firm. Alex will walk you through the minefields in your documents and key processes and tell you how to fix them yourself. Call 440-571-7774 or e-mail [email protected] to schedule your CM6 Vulnerability Check today. Explore the full CoverMySix legal audit suite at covermysix.com. Photo by Peter's Wildlife Safaris SHOW NOTES * 1:30       A question of appropriateness; Alex does Dude’s Night Out; Molly’s missing the twins; A steak from heaven * 16:30    Introducing Peter Balunek; What it’s like on an African Safari - Where to go, Who can go, When to go, How to go * 30:40    Peter’s preparation and connections at locations; Close encounters and being socially conscious in the wild; What guide rankings mean * 41:08    How a CFP gets into giving African Safari tours; One elephant’s impact * 50:55    The impact of safari on visitors; Connecting with local communities; The Maasai people and another perspective on life * 1:03:38 How The Satao Wildlife Foundation is making a difference for cheetahs and children; How to fund projects with an impact * 1:23:00 Lightning Round MENTIONED IN THIS EPISODE: Mike Ferrante; Anthony Men’s Salon; RG Foot Spa; Firebirds; Jeff Griff; Third World Books Best.Podcast.Ever. is brought to you by The Gertsburg Law Firm, changing the character of the attorney-client relationship in business from a cost-center to a trusted advisor. Drawing from their complex litigation and transactional experiences as members of large law firms, in-house counsel and as business owners themselves, the Gertsburg Law Firm’s award-winning attorneys provide clients the benefit of business lawyers with real-life business experience in a wide variety of industries. Visit gertsburglaw.com to learn more.

Download Episode Here Alex welcomes back Jean Makesh, CEO and founder of The Lantern Group, whose award-winning assisted living and memory care facilities are getting international attention for their innovation. Follow Jean’s journey as an occupational therapist then entrepreneur, and consider what really matters in client care and service to others.  Visit lanternlifestyle.com and svayus.com to learn more about The Lantern communities and therapeutic approach. Watch Jean’s TED Talk, “Disrupting Alzheimer’s and Dementia Care,” at www.youtube.com/watch?v=DTcxRlTx9b8 Catch Jean on the Bridge the Gap podcast at btgvoice.com/?s=makesh Jean was previously a guest on Best.Podcast.Ever. Episode 13, but that show was one of our first, and we’ve come a long way since then. SHOW NOTES  * 1:23  We’ve come a long way; What Jean’s been doing * 7:07   Adventures of young Jean Makesh; Surviving Adolescence; Finding occupational therapy; Turning adversity into opportunity and dreaming big; Lessons learned in the field and applying them today * 22:35 Serving clients and what entrepreneurs have in common; The importance of an emotional connection * 38:15 Choosing the right people as employees; Selflessness and Egoism * 56:30 Turning failure into success; Advice from hindsight Best.Podcast.Ever. is brought to you by The Gertsburg Law Firm, changing the character of the attorney-client relationship in business from a cost-center to a trusted advisor. Drawing from their complex litigation and transactional experiences as members of large law firms, in-house counsel and as business owners themselves, the Gertsburg Law Firm’s award-winning attorneys provide clients the benefit of business lawyers with real-life business experience in a wide variety of industries. Visit gertsburglaw.com to learn more. An audit of your policies can help you avoid the pain of lawsuits. The Gertsburg Law Firm now offers CoverMySix, a one-stop legal audit for your business, led by award-winning litigators and in-house counsel. CM6 minimizes your exposure to lawsuits, investigations, disgruntled employees and customers, and all the damage that comes with them. Learn more about how to protect your business from lawsuits at covermysix.com.

Download Episode Here Our favorite superintendents are back! Bob Hunt of Chagrin Falls School District and Nancy Santilli of Kenston School District return to the studio and give their perspective on the issues that mattered most to students in the 2018 We Solve Problems Essay Contest. Visit wesolveproblems-essay.com to read essays from finalists from each year of the contest. Stay informed of contest updates by joining the mailing list at mailchi.mp/5eadbcf306b8/wsp, or by following We Solve Problems Essay Contest on Facebook and Twitter (@WSPEssayContest). Like Brian Reardon's 5-0 Buffalo Chicken Dip on Facebook at www.facebook.com/50buffalo/. The sizes of the words in this “word cloud” are proportional to the frequency with which they were chosen as problems to solve by students in the 2018 We Solve Problems Essay Contest. Breakdown of topics selected by 2018 We Solve Problems Essay Contest participants SHOW NOTES: Welcome and congratulations, Molly - the transformation from parent to grandparent; A look into Nancy’s family; Bob and Nancy hijinks; Chagrin Falls and Kenston in the news Revisiting student-selected issues from We Solve Problems Essay Contest – The problem of vaping The most important relationships; Technology Revisiting We Solve Problems issues – Mental health Additional issues from We Solve Problems – Sleep deprivation; Violence in school and gun control; Social Media Enjoy these other episodes with Bob and Nancy: Ep 20 – Meet Bob Hunt and Shannon Beach Ep 34 – School House Rock – Meet Nancy Santilli Ep 45 – Head of the Class – Reconnect with Bob Hunt and Nancy Santilli Ep 109 – Hunt and Santilli in the Hot Seats Molly's new grand-babies! MENTIONED IN THIS EPISODE: Junction Auto, Sam Evers, Punderson restaurant, Brian Reirdan, Hungry Bee, Café Michaels

Download Episode Here Are your clients and customers getting a premium, memorable experience? Bob Pacanovsky wants to make sure they do. As a Chief Hospitality Officer, Keynote Speaker, and Owner of The Black Tie Experience, Bob shares valuable lessons for business owners, including leadership models, management tips, and how to leave a lasting impression. Tune in and prepare yourself for the next level of entrepreneurship and growth. Visit www.BobPacanovsky.com for more information on Bob’s services. You can also connect with Bob on Facebook (Bob Pacanovsky - Black Tie Experience), Twitter (@BobPacanovsky) or LinkedIn (Bob Pacanovsky).  Mentioned in this episode: Authors: John Maxwell, Scott Gross Musician Herb Albert SHOW NOTES  * 1:20  Who is Bob Pacanovsky and the importance of creating experiences for clients * 7:15   Welcome Bob; Lessons learned from hospitality and catering * 12:30 Starting Paparazzi’s Pizza and becoming a preferred caterer * 18:00 Advice from hindsight and what entrepreneurs should be ready for * 24:30 Growth and exciting ventures; Managing employees right and wrong; Making difficult decisions * 36:00 Looking for leadership and becoming a leader; Getting the most value out of failure * 49:50 Moving business forward and the next level of entrepreneurship; When Alex met Bob * 57:30 Focusing on Black-Tie Experience; Easy ways to provide a premium experience for clients and making an impression that LASTS * 1:18:35             Lightning Round SHOUT-OUTS IN THIS EPISODE: T Scott Gross, John DiJulius, Beachwood Chamber of Commerce, COSE, Paul Marnechek