Scott Heimes and Zipwhip CEO John Lauer discuss what the 2021 State of Texting report findings mean for businesses in 2021. As the creators of Texting for Business, Zipwhip publishes the State of Texting annually to help businesses keep pace with changes in the messaging landscape. The past year was like none other, but how that affected the habits and preferences of thousands of businesses and consumers across the country might surprise you.

You can check out the 2021 State of Texting report here. 

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