CET Talks: Accreditation, Learning and Leadership

In this episode of CET Talks, we sit down with Denise Roosendaal, FASAE, CAE, Executive Director of the Institute for Credentialing Excellence (I.C.E.), to explore the critical role credentialing plays in the evolving learning ecosystem. With more than three decades of association leadership, Denise offers insights into how accreditation standards such as NCCA and ICE 1100 are shaping the future of professional certification and certificate programs.

We delve into how I.C.E. supports innovation, trust, and workforce relevance through strategic foresight and standard setting, and examine what shifts in policy, technology, and consumer demand mean for the future of quality assurance in education and training. For training providers, certification bodies, and learning leaders, this episode sheds light on why credentialing remains a cornerstone of a robust learning ecosystem.

Community management is about more than bylaws and block parties. Join Debbie Rudd of AACM as she shares how education, legislation, and leadership intersect in the world of homeowner associations. Discover how one association embraced accreditation to formalize its commitment to training excellence—and why community leaders are redefining what learning looks like in the spaces where people live and connect.

What do morning routines, sensory input, and organizational well-being have in common? In this episode of CET-Talks, Dr. Kimberly Douglass, founder of Douglass Consulting Group and a champion of neuroinclusive learning environments, shares how her data infrastructure experiences in user-experience testing reimagined her personal approaches to fostering neurodivergence support at home. Joined by hosts Randy Bowman and Meghan Conan, Dr. Douglass unpacks the concept of "user-experience testing" in professional spaces—inviting leaders and educators to become more curious about how sensory environments shape productivity, well-being, and engagement. From subtle lighting adjustments to meaningful policy shifts, this episode explores how honoring data, lived experience, and environmental cues can transform the learning ecosystem from the inside out.

What really drives learners to change? Author and learning strategist Julie Dirksen explores how understanding brain science, habit formation, and decision environments can help instructional designers create learning that sticks. This episode offers a practical, thought-provoking look at why knowing isn't always enough—and what we can do about it.

What happens when a leader stops trying to do it all? In this episode of CET-Talks, we sit down with Craig St. George, medical imaging professional, transformational leader, and educator to unpack the concept of Strategic Shedding—the intentional process of letting go of tasks, responsibilities, and processes to grow as a leader.

Hosts Randy Bowman and Mike Veny dive into Craig's leadership journey, exploring how stepping back can actually drive impact, empower teams, and improve organizational outcomes. Craig shares candid insights about navigating resistance, balancing priorities, and discovering unexpected lessons along the way. Whether you're a seasoned executive or a rising leader, this episode offers practical advice on making space for what matters most.

In this episode of CET Talks, we're joined by Dr. Scott Campbell, Vice President of Higher Education Partnerships at the Council for Adult and Experiential Learning (CAEL), to explore the transformative power of Credit for Prior Learning (CPL). With over two decades of experience in postsecondary leadership and workforce-aligned learning, Scott breaks down how CPL helps adult learners convert real-world experience into academic and career advancement.

From agency and access to stackable credentials and institutional strategy, this conversation dives into the practical and policy-level considerations of implementing CPL in both higher education and training ecosystems. Whether you're new to the concept or looking to refine your approach, this episode offers actionable insights for education leaders, training providers, and workforce innovators alike.

How can organizations move beyond checkboxes and compliance to build truly sustainable, people-centered learning ecosystems? In this insightful episode of CET-Talks, Peter Lijnse, MBRM—award-winning Business Relationship Management (BRM) coach and thought leader—joins us to discuss how sustainability, accessibility, and strategic relationships intersect in the modern workplace. Hosted by Randy Bowman and Mike Veny, this conversation dives into the principles of BRM, the importance of designing inclusive and mission-driven learning strategies, and Peter's latest book "the Hexagon Effect"—a story for driving interconnected, long-term business impact. Whether you're leading a training team or building a BRM capability from scratch, this episode is packed with fresh insights on aligning values, strategy, and outcomes.

The workforce is changing—and credentialing is leading the way. Melissa Robbins of NAWDP joins us to talk about professionalizing the field of workforce development, supporting practitioners, and unlocking career pathways. Learn how credentials, stackable learning, and continuing education are reshaping economic mobility from the ground up.

What does it mean to lead when your audience spans cultures, continents, and communities? In this globally focused episode of CET-Talks, Hanif Smith, Executive Director and seasoned association leader, shares his unique perspective on cultural leadership, executive presence, and the importance of personal authenticity in professional spaces. With hosts Randy Bowman and Mike Veny, Hanif reflects on nearly two decades of cross-industry, cross-cultural leadership in the nonprofit and association management worlds. Together, they explore how adaptability, self-awareness, and cultural fluency help build inclusive and resilient organizations. From Jamaica's local development sector to global association leadership, Hanif takes listeners on a journey of what it truly means to lead "at the intersection of the world."

How can digital platforms better support both learner experience and organizational compliance? In this episode, Rob Coyle of 1EdTech breaks down how interoperability, metadata, and shared vocabularies across edtech systems can elevate data-driven decision-making in training environments. Learn how education providers can move beyond fragmented tech stacks to build ecosystems that work for learners, educators, and accreditation teams alike.