Change Management Simplified Podcast

EP 0026: British Airways Failing Operating Model

Out of frustration and disappointment, I share and discuss the failing current British Airways (BA) Cabin Crew and #Heathrow Terminal 5 Automated Security Gate Check Operating Model based on my recent journey experience and observations from a passenger perspective.

#BritishAirways you need to improve the standard of your service. We pay a more than reasonable price for our flight and as passenger "customer" we expect a reasonable service and duty of care.

My experience and observations are unfortunately a demonstration of EP 022 : Why do Operating Models fail? https://open.spotify.com/episode/1qiLm0UQU2gJ4EfUlscAjs?si=YiaeYbzQTH-sqYvVVyxTAA

I was disappointed with British Airways.

Scope of episode

1. British Airways Cabin Crew & Heathrow Terminal 5 Automated Security Gate Check Current Operating model 2. What went wrong

3. Suggestions of improvements ( quick wins for BA)

EP 024: Successful And Effective Leaders Value Change Management | With real examples

Scope of Episode

Sharing the names of the Effective and Successful Leaders

I am share the examples ways that they demonstrated the

Credit to:  

·        Andreas Berger

·        Steve Varley

·        Okobea- Anwti-Boasiako

The podcast is also available on

·        Spotify : ⁠ https://open.spotify.com/show/7E4B8fDer36mcE8aWNLuWI?si=657730af5c894eab

·        Youtube: Change Management

·        Apple Podcasts:

·        Amazon

https://open.spotify.com/show/7E4B8fDer36mcE8aWNLuWI?si=657730af5c894eab

#Emotional Intelligence,#Leaders,#ChangeManagement,#

#Leaders,#selfawareness,#selfmanagement,#socialawareness,#relationshipmanagement,#overstressing,#negativebehaviour,#positivebehaviour,#opportunity

Episode 023: Lean Six Sigma + PROSCI ADKAR = Effective Change Management | With real examples

Scope of Episode

Using real examples based on my 15 years on working on

3.       Outcomes and benefits for the Change Initiative

Credit to:

Prosci | The Global Leader in Change Management Solutions

The Prosci ADKAR® Model | Prosci

The podcast is also available on

·        Spotify : ⁠https://open.spotify.com/show/7E4B8fDer36mcE8aWNLuWI⁠

·        Youtube: Change Management

·        Apple Podcasts: Change Management Simplified

·        Amazon Music UK

#Emotional Intelligence,#Leaders,#ChangeManagement,#

#Leaders,#selfawareness,#selfmanagement,#socialawareness,#relationshipmanagement,#overstressing,#negativebehaviour,#positivebehaviour,#opportunity, #SixSigma, #Leansixsigma,

Episode 022: Why Do Operating Models Fail| Organisational Change |

Scope of Episode

Using real examples based on my 15 years on working on project or change initiatives I discuss the below points to a relatable and easily remembered way that you can avoid the same pitfalls or spot them from a mile away so that

The podcast is also available on

·        Spotify : ⁠https://open.spotify.com/show/7E4B8fDer36mcE8aWNLuWI⁠

·        Youtube: Change Management

·        Apple Podcasts: Change Management Simplified

·        Amazon Music UK

#Emotional Intelligence,#Leaders,#ChangeManagement,#

#Leaders,#selfawareness,#selfmanagement,#socialawareness,#relationshipmanagement,#overstressing,#negativebehaviour,#positivebehaviour,#opportunity

Episode 021: Target Operating Model: Employee Change Journey |Organisational Change

Link to episode

Scope of episode:  

How the Target Operating Mode (TOM) implementation impacts employees emotional state.

I discuss with real examples using the application of John M Fisher 2012 Personal Change curve to demonstrate how you can apply it to assist you to getting through the implementation with the employees that you need to

Note: Ensure to put yourself in their shoes to be able to

The journey to understanding to Organisational Change

1.      Change Drivers

2.      Organisational Change

3.      Types of Change Management

4.      Organisational Change Management

a.     Employee Change Impact

The podcast is also available on

·        Spotify : ⁠https://open.spotify.com/show/7E4B8fDer36mcE8aWNLuWI⁠

·        Youtube: Change Management

·        Apple Podcasts: Change Management Simplified

·        Amazon Music UK

#Emotional Intelligence,#Leaders,#ChangeManagement,# ChangeManagementSimplified,#ProjectSponsor,#ChangeManager,#Sponsor,#Leadership,#SuccessfulLeadership,#EffectiveLeadership,#ChangeLeader,#ProjectManager,ChangeInitiativeSponsor,#CFO’s,#ProgramManager,#ProductManager,#COO,#Teacher

#Leaders,#selfawareness,#selfmanagement,#socialawareness,#relationshipmanagement,#overstressing,#negativebehaviour,#positivebehaviour,#opportunity

Episode 020: Organisational Change Management

Scope of episode:  

What is Organisational Change Management?

The Journey to understanding to Organisational Change Management

1.      Change Drivers

2.      Organisational Change Categories

3. Types of Change Management

4.    Organisational Change Management

The podcast is also available on

·        Spotify : ⁠https://open.spotify.com/show/7E4B8fDer36mcE8aWNLuWI⁠

·        Youtube: Change Management

·        Apple Podcasts:

·        Amazon

#Emotional Intelligence,#Leaders,#ChangeManagement,#

#Leaders,#selfawareness,#selfmanagement,#socialawareness,#relationshipmanagement,#overstressing,#negativebehaviour,#positivebehaviour,#opportunity

Episode 017; Change Manager vs Project Manager

There is a difference between Change Manager vs Project Manager and it's time to provide clarity.

Challenges

Stakeholders misunderstanding the 2 roles

Assuming someone has to do both roles because “they are the same”.

Scope of episode:  

How the below phases are conducted by both the Change Manager and Project Manager

2.     Change Awareness

3.     Gradual Transition

4.     Success

The podcast is also available on

·        Spotify : ⁠https://open.spotify.com/show/7E4B8fDer36mcE8aWNLuWI⁠

·        Youtube: Change Management

·        Apple Podcasts: Change Management Simplified

·        Amazon Music UK

#Emotional Intelligence,#Leaders,#ChangeManagement,#

#Leaders,#selfawareness,#selfmanagement,#socialawareness,#relationshipmanagement,#overstressing,#negativebehaviour,#positivebehaviour,#opportunity

EP 018: Does Internal Audit function add any value

A conversational interview with a challenge to my views and perspective expressed in EP 12 where I mentioned that Internal Audit were one of the most difficult stakeholder groups and I have struggled to get value add from them whilst working on transformation project, yet there is opportunity for them to do so.

At the back of my expressed frustrations in EP 12, we have a serial "Internal Auditor" in this episode who has come to defend his profession and the value they add to the project.

We also discuss where the project team and Internal audit can combine forces to achieve the best out of the situation.

·        However, it all comes down to the "culture in the

·        Are the Organisations unknowingly putting their internal audit teams on the back foot?

·        Do we get more value from the External Auditors?

Internal audit too are going through the change and have to be more engaged, involved to help them prepare for the go-live change initiative. This is all part of Change Management.