In this episode of the Change Management Podcast, Mark Jackson is joined by Henry Engelhardt, founder and former CEO of Admiral Group, to explore the powerful role of culture in organisational success.

Henry reflects on Admiral’s remarkable journey from its launch in 1993 to becoming the UK’s largest car insurer, highlighting how a strong workplace culture was fundamental to that growth.

He shares his perspective on what culture really means in practice, how it drives performance, and why creating a great place to work is key to delivering outstanding results. Together, they delve into the nuances of leadership, employee engagement, and the link between a thriving culture and long-term success.

In this episode of the Change Management Podcast, Louise Bright reunites with Pam Heneberry, Managing Director of the Professional Development Center, to discuss the crucial elements of building a positive workplace culture. Pam shares insights on how organisational values and leadership authenticity shape culture, why curiosity is essential for senior leaders, and the importance of psychological safety for encouraging open communication. Together, they explore the nuances of leading with integrity and fostering environments where employees can thrive.

Louise Bright, Pro Vice Chancellor at the University of South Wales, hosts an important conversation with Sal Naseem, former Director for London at the Independent Office for Police Conduct. They discuss the vital role of inclusive leadership and culture in the wake of recent unrest in the UK, sparked by misinformation and anti-Muslim sentiment. Sal shares his experiences and insights on how leaders can support colleagues and foster inclusivity, while also addressing the wider societal issues that fuel division.

In this episode, Ben Calvert, Vice Chancellor of the University of South Wales, discusses the art of decision-making with Simon Hallett, Vice Chairman at Harding Lovener and Chairman of Plymouth Argyle FC. They explore how businesses and leaders can implement effective processes to move beyond intuition, balancing skill and luck to drive success. Simon also shares insights from behavioural economics and the Alliance for Decision Education, aiming to instil better decision-making in schools.

In this episode we will chat to James Boyd, Professor of public health at La Trobe University Australia, about the Digital Health Revolution and how we change Big Data to Smart Data.

The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales.

To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.

In this episode we will discuss how clinical and digital strategy are brought together using the national Clinical Framework. We will cover the importance of good clinical engagement, and the use of design principles as an approach to informing strategy, and how 'Informaticians' play a key roll in facilitating this.

We're joined by Allan Wardhaugh, Interim Clinical Programme Director: National Clinical Framework. 

The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales.

To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.

In this episode we explore digital health and med tech; learning from the pandemic response; and the future digital health strategy for Wales. Our guest is Ifan Evans, Executive Director of Strategy at Digital Health and Care Wales and previously Director of Digital Technology and Transformation at Welsh Government.

The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales.

To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.

In season 4, we explore the concept of Digital Transformation, how it can apply to organisations and how it works in practice. We discuss how digital transformation can help any organisation become an agile one. 

In this episode we discuss what digital transformation in health care really means and explore the differences between the leadership and change challenges.

We're joined by guest Bob Hudson, Interim Chair at Digital Health and Care Wales, Visiting Professor and Co-Director of the Intensive Learning Academy at the University of South Wales. 

The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales.

To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.

In this episode we explore the concept of Design Thinking in business and how it can leads to innovation by focusing on your customer’s needs.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Simon Hall from Airway Medical.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

The unprecedented challenges we have experienced in planning and delivering all aspects of health and care services during the COVID-19 pandemic have acted as a catalyst for testing innovative, outcome focused approaches. 

This has brought a new focus to how we deliver safe, person-centred services in these exceptional circumstances, and an opportunity to take learning and modernise, with a view to future-proofing our services.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Bob Hudson, Interim Chair of Digital Health and Care Wales.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business