In season 4, we explore the concept of Digital Transformation, how it can apply to organisations and how it works in practice. We discuss how digital transformation can help any organisation become an agile one. 

In this episode we discuss what digital transformation in health care really means and explore the differences between the leadership and change challenges.

We're joined by guest Bob Hudson, Interim Chair at Digital Health and Care Wales, Visiting Professor and Co-Director of the Intensive Learning Academy at the University of South Wales. 

The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales.

To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.

In this episode we explore the concept of Design Thinking in business and how it can leads to innovation by focusing on your customer’s needs.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Simon Hall from Airway Medical.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

The unprecedented challenges we have experienced in planning and delivering all aspects of health and care services during the COVID-19 pandemic have acted as a catalyst for testing innovative, outcome focused approaches. 

This has brought a new focus to how we deliver safe, person-centred services in these exceptional circumstances, and an opportunity to take learning and modernise, with a view to future-proofing our services.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Bob Hudson, Interim Chair of Digital Health and Care Wales.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

Everyone can be a “designer”. In this episode we discuss how to foster creativity amongst our teams. We explore strategies for creativity and serve a checklist for leaders who want to create a culture where ideas flow. We also talk about failure, and how it can be a breeding ground for innovation.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Sophie Evan-Hughes, UX Manager at Confused.com.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

In this episode we discuss opportunities for organisations to ‘redefine success in business’, through being responsive to environmental and social innovation drivers. Jonathan and Phil are joined by guest Adam Fletcher from the British Heart Foundation.

In this season of The Change Management Podcast we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. To find out more about this podcast and our business services at the University of South Wales visit southwales.ac.uk/business.

In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as exploring how organisations can better use customer insights to drive change from within. We're joined by our guest, Paul Laughlin, Director of Paul Laughlin Consultancy.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

Welcome to season 3 of The Change Management Podcast. In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we introduce the concept of Design Thinking and how it leads to innovation and improved problem solving by focusing on your customer’s needs. We're joined by our guest, Delivery Coach, Damien Sangster.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

Change is incredibly complex and like a jigsaw with intricate pieces that all have to fit together.  Where do we start?  At the edges, in the middle?  We all know that we need to do something and ultimately, make a difference to those around us, whoever they may be.

Dr Louise Bright is joined by Kate Cooper, Head of Research, Policy and Standards at The Institute of Leadership and Management. She is a Keynote Speaker, Researcher and Forbes Blogger. 

In this episode, we discuss what new challenges and approaches leaders should lookout for, so their people and organisations can thrive in the post-pandemic world.

Most workplaces that are going through change will manage the process through projects. But how do you clearly define what a project is, how it fits into the strategic plans of the business - and is it the right thing to do? The destination may be the same, but the journey is different.

In this episode, we look at the difference between project programmes and portfolios, how it is vital that they are connected so that they can be successful and more importantly, how to navigate along the right path for your organisation and teams.

Presented by Dr Louise Bright with guest Richard McDermott.

People can get promoted into management positions without having the fundamental knowledge and experience to be really effective at driving change.

In this episode we explore why this happens with Victoria Hall, Partner at Make Sense Limited. We discuss techniques to help managers cope with the extra responsibility. We look at driving real change and how understanding human behaviour, motivation and performance can influence this.