The Change Management Podcast

S3E5. Leading Service Re-design


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The unprecedented challenges we have experienced in planning and delivering all aspects of health and care services during the COVID-19 pandemic have acted as a catalyst for testing innovative, outcome focused approaches. 

This has brought a new focus to how we deliver safe, person-centred services in these exceptional circumstances, and an opportunity to take learning and modernise, with a view to future-proofing our services.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Bob Hudson, Interim Chair of Digital Health and Care Wales.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

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The Change Management PodcastBy University of South Wales

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