"We value honest feedback."
Most organizations say it.
The real question is...what happens when they actually get it?
In this episode of Change Unscripted, Colin dives into one of the most frustrating (and surprisingly common) experiences in the workplace: when organizations ask employees to speak up, only to explain away, ignore, or quietly discourage the very honesty they requested.
Through stories from his own consulting career, a lesson from The Emperor's New Clothes, the rise and fall of Nokia, Toyota's culture of continuous improvement, and a little behavioral psychology, Colin explores why speaking up at work feels so risky and why leaders often underestimate the courage it takes for someone to tell them the truth.
This isn't an episode about blaming leaders.
It's about understanding why good intentions sometimes create unintended consequences, why silence isn't the same as agreement, and why the greatest sign of a healthy culture isn't that employees have nothing to say...
It's that they still believe it's worth saying.
Whether you're leading change, leading a team, or simply wondering if anyone actually reads those employee surveys, this episode will challenge the way you think about trust, feedback, and the cultures we create.
Because feedback isn't proof something is broken.
It's proof people still believe it can be better!