SignWell Chief Business Officer Bader Hamdan unpacks a quiet truth in banking tech: sometimes the tools that feel "safe" are actually holding your institution back. From inflated renewal costs with legacy vendors to complex workflows that frustrate teams, Sam shares how the idea of software safety has been warped by brand recognition and inertia.

He offers a practical lens for tech change, focusing on what actually improves compliance, speed, and customer experience without triggering internal chaos. Featuring real examples from SignWell's work with financial institutions, this episode is a quick listen with a lasting takeaway: the smartest change is often the simplest one.

Speakers:

• Bader Hamdan, Chief Business Officer, SignWell
• Lottie Watts, Senior Director, Partner Network, Content Strategy, ABA